I have 2 points of entry for virgin media I want to change both and also the outside connection box needs to be moved and replace (telewest logo). The upstairs cable provides the internet and tv I want this to come in at ground level, the other cable...
As per the agreement, I have returned all VM equipment in the box sent to me via Yodel on 26th Oct. According the Yodel chat service, they sent everything in bulk to VM so they can't provide individual tracking updates. VM have just messaged me that ...
We’re moving house but I’m due to submit notice on the 21st.Can’t see them getting anywhere near to my current price as many advisors have tried.Should I just get my spouse to set up a new contract in her name at the new house then submit my notice a...
Got my renewal quote which was only £6 more than I am currently paying. the quote included details of the add-ons:Virgin Media add-ons(30-day rolling contract)TNT SportsKidsSky Sports and Sky Cinema HDNetflix Bundle PremiumSky Sports HDSky Sports & E...
My monthly direct debit hasn’t been taken today as usual, tried to contact VM via WhatsApp but wasn’t helpful, does anyone know why? Don’t want them to hit me with a charge. Thanks
On the 7th of August 2023 I ordered the Ultimate Volt Bundle over the phone for installation in September 2023. I'm curious as to why I was not offered the choice of the Hisense TV or £200 bill credit, which I believe was offered on the 7th August an...
Hi,I received a contract renewal offer via email back in early October, I read through the offer and proceeded to accept it. When I did this on the 9th October I received a contract offer all good with a number and all the details, since then I have ...
Hi, I renewed my contract via my online account 3 days before my contract was due to end. However a couple of days ago I received a new bill which is almost £70 more than my renewal price. I recevied the contract by email and also the order confirmat...
I had my final bill £138.82 credit, my bill was dated 14th September, I am yet to receive this credit which is far too long to wait, Virgin would kick up a hell of a fuss if it was the other way round, how can you treat people like this?
Good evening,Through My Virgin Media, I recently accepted the renewal option online as my contract is set to expire in just over a month. Received the email with the pre contract information as well as the email with the order reference for this too....
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