Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHow long before I can apply for bill credit after switching to virgin? Hi i switched from sky in November. Awful experience for several reasons leading sky to argue with me about early termination fees which were applied during a golden my off period. Was told by virgi...tenant won't cancel active line Hello everyone, I am hoping someone here can help or point me in the right direction as I have completely run out of options. I moved into this property five weeks ago. For the first four weeks, th...Unknown tv charge for film I did not buy hi, I have had a charge yesterday for a film that I did not purchase? it was £16.99 which is a lot of money that I can't afford this tome of year and never would have spent on digital media. is there...Billing nightmare I have been having this issue for months! I moved to a new address with virgin media end of nov/beginning of dec 2024. I have done it officially where I called virgin media, got cables done. Settled ...Compliments to Anthony Green I would like to compliment Anthony Green, he was very helpful and actually enthusiastic. He explained everything in great detail and answered any questions we asked. Thank you very much 👍 Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Thought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...pods not working received a new router now my 2 pods dont work , i have tried unplugging them both but still not connecting , anyone know how to fix this ? thank you HELP! Former customer wanting to clear outstanding balance Hi I am a former virgin mobile and virgin media customer. There is an outstanding balance showing on my credit file as a missed payment. Not a clue why or whether it is mobile or media? All equipme...Absolute insanity Kept getting calls from Virgin as my contract is up in January, realised that the person calling me only authorised to keep the same package or more, so than tried the chat box again you can only inc...
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