Hi i have received an email from Virgin media today stating they would be coming to collect my Hub after my upgrade last month. I did not organise this and was surprised to see that on the day they were proposing to come calling they have contacted m...
As seen with other posts I need to update my contact number but web site and app won’t save this , any help please ?
I joined Virgin about 4 months ago and was referred by someone else. We were both promised a 50.00 referral reward but I haven’t received anything. I’m in the uk and get no answer on this from my emails to Virgin, does anyone know what my next step s...
HelloAre you able to assist with setting up e-billing for my mum ? I have recently cancelled my vm services now and my mum has taken up a contract with vm from the 14th March 2024.I have tried to set up a My Virgin Media & TV on the go using her ac...
I have the same problem. Virgin Media are refusing to acknowledge they have a security issue with how these Netflix accounts are set up.
Hi folksMy broadband only M125 a/c is increasing from £20 to ca. £56 as contract expires.18 months back had queried over £50 and just by asking dropped to £19 with a requested speed decrease from M250.Current new user M125 deal is £24 a month.As a lo...
Hello I have recently cancelled my vm account and a new one is now in place for my mother (same address). I need to add TV on the go app but it keeps recognising my previous account and won't let me create a new one under the new account number. Li...
I have been trying to cancel a technician appointment for the 4th April 2024 and can not do so on the account on my desktop which you can not do so. The so called engineer that visited actually wired the cables incorrectly and it took a good old non...
Hello,when I signed up to my package in Feb I did it via USwitch, it said I would receive a £130 bill credit on my first bill from Virgin Media.however, I have not received this. I called Virgin up and after a lengthy conversation they told me USwitc...
Hi,I've come back from holiday to find that my virgin media subscription appears to have been cancelled (broadband and TV), including my whole account without my consent. Due to this, I am also unable to login to my 'My Virgin' account to raise a com...
