Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHave I been scammed? I have purchased a bundle which includes a Hisense smart TV as an incentive (have to say it was a big reason why I opted for Virgin Media in the first place), but there is absolutely no sign of the T...New contract déjà vu Hi forum team, Renewed my contract Friday 10th October through an offer in My Virgin Media account, received the emails but nothing has happened yet and nothing in my orders. I know it hasn't been 1...SolvedAccount sign in hi I want to set up a direct debit but can’t sign in to my account because it’s registered to an email address I don’t have access to Being charged for 360 box Hi I have just discovered that I am being charged £5 a month for 360 box and extra devices and I only have on box in my house, so I'm a tad confused why I'm being charged and this could have been hap...2 month delayed install following move, but no refund on bills and reset contract length... Straightforward really. VM gave me a confirmed install date in early August (house move). Eventually installed at the end of September. Have just receieved first bill...for full amount and with a...Renewal of contract Our contract was due for renewal, but the new price is far too expensive, we are now due to leave in a couple of days. Previously we have always received a better deal but it would appear not to be t...Difficulty contacting VM to confirm installation date Hi, just taken out VM broadband and have scheduled an engineer, however I realised that I had selected the wrong date and subsequently re-scheduled. Today I received the contract which shows the or...£5 charge for 360 box? I just noticed in my package in my app it says extra services - £5 a month for 360 box. I only have the one main box no additional ones. Confused! Disconnection frustrations I simply can’t be disconnected from my Virgin services!!! I feel like I am hitting my head against a brick wall. Services were supposed to stop on 13 October with emails confirming and everything i...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...
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