The red light on hub is on all the time . I have tried rebooting but still the same . It is not in sunlight and appears to be working ok as no issues were found when tested. Is there anyway I can speak to a person ?. I phoned 150 and was told a link ...
Dear Forum team,I recently completed my 18 month contract and then signed up for a new contract. However, within the 14 day cooling off period, I had changed my mind and asked Virgin to put me on a monthly rolling contract. The customer agent I spoke...
Hii wonder if anyone from the forums would be able to help me via DM about forseeing potential issues about my upcoming disconnection I wrote (signed for) about cancelling my contract and the MY Virgin media app shows my disconnection date as 5th Ap...
My current contract has 'expired' & I've been given a couple of offers for renewal(s) that are (slightly) Cheaper than what I've been paying however I like to check on a few things first since in all the time I've had 'cable TV' I don't recall ever b...
Good Afternoon, I would like to unsubscribe from and Add on (kids pack) but I can't find the option to do this on the App. Any assistance will be highly appreciated. I don't remember activating it but it's been charged for two months now.
HiHope someone at Virginmedia can resolve some differences in DD payments for Broadband:Old contract for broadband only: £39.00 per month paid by DDIncorrect DD (29 Feb 2024): £39.70 WHY?Incorrect DD (2 April 2024): £50.67 for new contract 1001...
I called up 1st March to cancel my contract and was advised it was fully cancelled and the last day will be 31st March and that my final bill will be less then £10 as I will only be using a few days worth of the broadband. I was also told that they w...
I AM VERY UPSET ANGRY AND STRESSED!!! Netflix subscription has been added to my account without my consent! THIS IS FRAUDI received my bill in January when the added fee was noticed on my bill. I called and spoke to someone on the 12th of January. I ...
So, I have reached the end of my contract and wrote to VM at the Reading address to cancel, however, I am still being charged! I can’t ever contact anyone in the App and when I try other methods of contact, certain screens will flag up saying that VM...
Direct Debit has been processed twice, but for two different amounts this month, can anyone help please?
