Hello,I wish to terminate my Virgin Media broadband and phone rental and understand I do this by ringing up. My latest 18mth contract started 7th February 2022 so I work out I was out of contract in August 2023 but so far I cannot find this in black...
I've tried to log onto Virgin Media for several days now, whatever the time of day. I'm a little concerned that this has been going on since August 2023 with no solution.
I'm an existing broadband customer and placed an upgrade order to add TV on 8th February online through my account.I received an order number and contract summary and information sheets, but haven't heard any more since and the order isn't showing in...
So the latest price rise for me has pushed me to want to cancel my current deal and leave. After 2 calls and 45 mins of my life i wont get back i have been told i have to either wait till July or pay £280 cancelation fee. With that i opted to see if ...
HelloCan someone please tell me what number to call for me to make a serious complaint about the Virgin call centre. Thank you
When I try and register my account, I get emailed a link but upon clicking it, it tells me the link has expired. From the same web page where it tells me my link is expired, I can request a new link, but it's the same experience in a loop.I just trie...
Hi,Looking for a bit of advice of where to find out information. As I was reaching end of current contract I went through chat and have signed up to a new contract - Volt Maxit?. Both old and new package is split between a Virgin Media charge and O...
I’m wondering if you can help. I’m trying to get into my virgin media account but it doesn’t recognise the email I supplied and I cannot remember my memorable word either . I am the account holder and I’m wanting to add to my existing service
Virging restricted my service, when I try to contact them they just ask for payment, which is not due until March 20 2024
Hi, through the virgin media app ive been offered a renewal upgrade price of £104pm until the 19th month then £124 thereafter but when i click claim the offer the breakdown of the bill says £143pm the £163 after 19 months any ideas
