I updated my tv package beginning of this year and have only recently realised that Netflix comes as part of the package. My first issue is that I cannot sign in because I never received any email confirming the Netflix details. Secondly, my daughter...
I was deceived into signing up for a Virgin Media and O2 contract.The broadband delivery didn’t come with the SIM card I initially wanted. I contacted them to cancel, but I haven't received any confirmation via mail. What should I do now?
My elderly parents in law just been told current package @ £39pm coming to an end and it’s now going up to at least £74 (or £87 on the back of the letter). tried calling but best they could give me was £64pm. what a rip off especially as they don’t ...
After explaining that I am being evicted (section 21), I have no money (also being divorced, landlord is sister in law), I have nowhere to live, I'm being told that I somehow have to find over £300 which I do not have.I appreciate there are rules but...
Hello,I posted the return package of my hub, by I got a message this morning saying that it haven't arrives and ask me to order a new return package. I'm pretty sure I have posted it correctly. I need an agent to check it for me please.Theon Shun
Hi. After having my virgin set up a few weeks ago, I’m struggling to create an account - keep getting a DEF01 error. I’ve tried on several devices and have cleared caches as well as tried incognito/private pages to no avail. Please help.
Hello, I am a healthcare support worker for a blind man. He has got a Virgin 360 box which comes with a fiddly remote control. Has anyone found a more user friendly remote control that works with this box? Thanks.
Could someone please explain why for last six month I have been paying(as part of package}but not receivingNETFLIXand TNT ultra
Moving home and wanted to arrange via online chat? But the button is not taking me to this when clicked on! advise pls and thank you
Returned the equipment and received a bill for not returning the equipment, will this be refunded?
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