Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsContract renewal hasn’t gone through - services disconnected Hi, I was going to cancel my services and move to Sky and notified Virgin 30 days ago. On August 29th I received a recontract offer that I accepted, got my new services activation date, order docume...was told id get *premium * channels Im really angry now, Ive just left sky and installed my VM tv package to be told over the phone that i cant have ANY sky sports, sky movies (cinema and the likes) no netflix no o2 sim! I was tol...Tenant eviction Hello, I'm in a bit of a desperate situation. I have suddenly been served a section 21 eviction notice which came out of nowhere. I spoke to the customer services today and they quoted a £350 termi...Being made homeless, yet still expected to pay cancellation fees I spoke to virgin media today on the live chat to explain that I've been given a section 21 as the landlord is selling the property. The council are putting me up in a hotel on the 15th October as I'...End of fixed term contract question My 18 month contracts ends in Mid December at which time I will lose my discounts and my payments will be over £100 more a month. At what stage should or can I contact Virgin to renew/change as I d...Account number Looking to use the Virgin App, but can't find my account number and region. Can anyone help? When i try to view my bill to find my account number, it says I need my account number to view my bill. Go...Netflix hacked - going round in circles My netflix account, which I have through Virgin Media, has been hacked and the email address to access it changed by the hacker. I have been going around in circles with Netflix wanting a 6-digit s...360 upgrade not working I recieved the replacement 2 remotes, along with a stream box/puck. But, no amount of contacting virginmedia on webchat, two times, has got my upgrade sorted Was told "give it 2 hours", then 3 hour...Virgin media connect app isn't working I got the virgin media connect app which works with your broadband hot spots but now I'm trying to log in it states you must have a 02 account to get the account up and running it states you can sign...Contract renewal Had an email Monday offering a new deal as we're out of contract in Sept. Downloaded contract terms etc and went back next day to agree them but the link has disappeared. Spoke to customer service wh...Solved
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