Recent DiscussionsOTS procedure gone horribly wrong So, I was with Sky, did OTS online about a week ago, got the hub 2 days later but it wouldn't connect despite trying all the fixes so an engineer was booked for the 15th as we were away this week. Th...Adverse Credit Rating -Virgin mess Up I have had my Virgin account for 18 years. Now, of ALL times, when applying for a mortgage the system has 'wrongly" accused of me of defaulting. Moving my credit score down. I have never ever owed...missed payment error appearing on credit file It has come to my attention now that I am making a credit application that needs approving urgently that Virgin Media entered a late payment onto my credit file. This pertains to a spontaneous cred...SolvedUnable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...Refund after leaving Virgin has charged me more than they should have in my 18 months contract. I wanted to hold back the last bill but was told they'll disconnect if I don't pay in the last month of notice period. I w...My area code? Hi, recently received my virgin wifi - can someone tell me my area code please? It’s not listed in my setup booklet, and I have no email/letter. postcode is NE66 SolvedOnline renewal - issues again I have previously written about issues with renewing online, unfortunately it has happened again. Now, again, out of contract, I had called as well as chatted to get a new deal as a loyal customer a...Provider Changed My daughter thought the Provider I was with was rubbish & talked me into changing back to V.M. all my same cables coming into my house have been used before but I didn't know till the engineer came ...Homeworks Just wondered if anyone can tell me how to cancel Homework’s? I had an ongoing problem and I was told the solution was homework’s so it was added, problem was eventually solved but I really cannot af...Want to change over account owner and address. Need help. My flatmate and I are parting ways as he is leaving Dundee to work abroad, so I have moved out of our flat as well. The account is under his name and its for our old address whereby the plan is due t...
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