HiVirgin Media Customer ServicesI'm writing too you as I'm trying too discover what upgrade options are available but the following web page isn't loading?As u know I would like too renew my contract with Virgin Media but I do not know what your offe...
I returned my VM hub on 8 May and I am receiving threatening emails still that it has not been returned. I have since lost the receipt from when I returned to the Yodel Parcel shop as I have moved house. Is there anything I can do?
Hi @Sabrina_B Please can you resolve this issue for me. I’m trying to login my virgin media account but it keeps saying logging in and don’t redirect me.  
Hi, A year ago I placed a block on any PPV purchases from box. I now want the block lifted in order to purchase the fury and usyk fight. I rang customer service and unfortunately they weren't able to see a block on my account. The error message I get...
Over a decade with Virgin and have lived their different levels of customer service over the years when it comes to renewal.And now, in 2024, a massive step backwards that indicates no one from Virgin have walked the UX journey themselves to renew wh...
Hi everyone I understand this seems to be a recurring problem but can anyone offer advice on what to do when virgin point blankly refuse to honour the contract they sent to me?The current contract they are refusing to honour is the contract negotiate...
Hello,I logged into my virgin media yesterday to look at an offer you had for me. I was not interested and was actually looking at how I cancel my services as I do not use the phone or the TV.However , my Mrs informed me today that I have an email st...
Hi i need some help urgently.i recently moved house and informed VM etc, they have moved the service but now 2 months later i have noticed they haven moved my DD, have billed me for a package change of £80 and have put my monthly bill up from £66 to ...
Hi,My Virgin Media bills come without VAT breakdown.I called Virgin Media helpline about 2 weeks ago and made a request. The lady I spoke to did not know what VAT stands for. After an internal consultation, she got back to me and said within a week I...
Recently renewed my contract after being with virgin for a long time,spoke online to someone who told me they had given me the best deal possible, today I spoke to a friend who renewed with a full package for £10 less than I'm paying, so this will de...
