Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVirtual Assistant needs to go back to school Here's how my chat with the Bot went: Me: I cannot access my TV channels - I get a message on the TV saying that "The set-up is now being finalised, this can take a few minutes. Thereafter you wil...My account is still showing my old package? Hi, I upgraded to M500 broadband (which is active and working) but my account and app is still showing my old package? Any ideas? Thanks! Account and paid, yet missed payment on credit file Hi, I’ve been dealing with this issue since my house move in December 2024. Despite making numerous payments of the residual balance of £20.09, Virgin Media’s system fault keeps misallocating them ...My contract renewal hasn't started Hi, I got an email that my contract was coming to a end so I visited virgin media Web site and agreed to a new contract. I received two emails, one with my new contract details and including a free u...RETURNING VM EQUIPMENT I’ve recently moved house to temporary rental until my new build is completed. I had our family home (4 bed bungalow since 1962 and my own home, 3 bed since 1996). As you can imagine I had A NUMBER (...SolvedContract renewal removed add-ons I accepted a contract renewal via email offer which was the same as my current package with all my current adds ons listed. The contract has just come thru and the Sky Sports UHD add-ons have been re...Linking O2 account I've tried this multiple times and keep getting msg that my details don't match (d.o.b. and postcode). Called O2 and the problem is: Some months ago Virgin asked me to change my login email to a no...Received letter with a cheque refund from Virgin but not my account I have received a letter to my home address, with a virgin account number with a cheque refund enclosed, but I do not have a Virgin Account. The name at the top of the letter is addressed to my ex br...IDF-12B Error I’m unable to log into my account due to the dreaded IDF-12B error. I’ve tried on several different devices now all without a VPN active on them. Any advice? Equipment return Hi, Same problem here. I returned the equipment, call them on the phone, went through their official complaint process: nothing! Now my credit score is affected and for someone who never made a lat...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
