How do i get a VAT receipt?
Hi, I need the VAT Invoice from beginning of my contract and going forward as well. Could you please help. Thanks
Forum Posts
Homeless/ section 21
I am absolutely disgusted with the fact that I am to pay over £300 to cancel when I have been made homeless. I have been served a section 21 and offered proof of this to virgin who simply do not care and tell me I have to pay money anyway even thoug...
Trying to contact virgin customer service - Netflix billing
Hello can someone please let me know how you can get through on the phone to speak to someone I've been trying for days both numbers everytime a silly automated voice tells me to put in my details and then says please pay your bill goodbye its an abs...
Beware - Contracts/accounts nightmare - feel like i've been scammed
I cancelled my contract at the end of April and gave the 30 days notice before the price increase - called back by retentions what felt like only 10 minutes later. I had a really odd experience where they seemed to offer me the world including huge c...
No Welcome E-Mail
Hi,I recently got a text saying “Hi there. The email address we have for you no longer exists.Sign in or register at virginmedia.com/myvirginmedia to update your sign in details to a verified email”. I went to log in and it asked for my account numbe...
Virgin Owes Me Money
I was hoping someone could help me get the money I'm owed from Virgin. I was supposed to receive a refund of £41.34 by sometime in March. I didn't get it so I tried live chat and was told a cheque had been sent to my old address (I moved, that's part...
Extra payment removed
I payed my broadband bill this morning because it was due to be taken out and virgin media took the extra bill amount out my bank.... I would like the extra money refunded back into my account..
URGENT!!!! Credit File Amendments!! PLEASE HELP!!
Hi.I cancelled my account in March due to moving house and the increase in price... this took over 4 hours on the phone going from department to department to finally speaking to a lovely lady who cancelled the account. I asked what the final bill wa...
Over charging and being fobbed off
So, set up a new contract, agreed it all and when the contract come through it missed TNT sport!called up after a chat they agreed it should be there and it was added for NO extra cost!in comes the bill! Not £61 as agreed but £113.95! Live chat and t...
Account Access Issue
HelloWe have recently renewed our contract in my other-half's name but when we try to register the new account we just keep getting redirected to our old account under our old account number.any assistance that could be offered would be much apprecia...
