Recently had Virgin media installed with 3 boxes. The engineer was awesome and so far am completely satisfied with the broadband and to package. It’s great.However before installation I had trouble with customer support simply trying to get the insta...
Have been a long time virgin media customer originally migrating over from ntlworld..Originally had 350mb for £33 prices have risen over the years now at £66.....Best they can offer is £40 350mbSky 900mb + WiFi max £45. Sky 500mb + WiFi max £39. Gues...
So, Been with Virgin a while off and on. Been with them for around a year now. Broadband only at the moment.Logged into my account and saw I could add the basic TV package for £5 extra per month. Sounds good so ordered and received contract documents...
I have a Brand new computer, and am logging into my Virgin Media account for the first time on this pc. In the case of both Chrome & Edge, it lets me put in my username and password, it then (in both cases) asks me if I want to use a Finger Print Sca...
I also am experiencing this issue. I can get as far as attempting to log in to O2 if I use Firefox rather than Safari on my Mac, but then after logging in to O2 I get a message saying there was an error and to try again later. I have tried several ti...
Can someone please give me the virgin media customer service email address so I can make a complaint? Been on the phone trying to get help with a charge that showed on my bill, Very very long waiting times then eventually get someone on the line twic...
Good evening, I need a bit of advice please. I`ve cancelled Virgin broadband on the 9th of March due to high prices, I`m out of contract since the 4th of February. I received a text confirming disconnection on 9.th of April, I have paid my current bi...
Can anyone help, I have been a virgin/ntl customer 20years. I have moved house, instead of moving my package. My account has been disconnected. I have now recieved a new router and new account info. I have been given the same package as I had, but mo...
My in laws, like many fixed income elderly people, are struggling to meet their bills. Having been asked to look at their accounts I was SHOCKED to learn that Virgin Media is charging them £168/month for a basic service (broadband, telephone and no ...
I have just renewed my contract via live chat. This is for an 18 month period. I specifically asked whether the monthly price quoted would apply for the full 18 months and the Virgin rep said it did. When she was confirming the new contract she paste...
