Managing Your Account - Cable - Page 228

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

Re: Verification email

Hi Natalie,I’m having the same issue. Please can someone private message me? Thanks!

New to 02

Hi I have just migrated over from my Virgin Mobile pay monthly to O2 and [removed]@icloud.com says as I have tv and broadband with VM, I will be able to benefit from Volt …Do you have to do anything to activate? [MOD EDIT: Personal and private info...

My contract has been changed

Hi my contact was updated ( contract was negotiated because of price rise) on 11 March and I was told that my price will not change for the next remaining 5 months but I’ve been billed higher than my contract.

Resolved! Cannot change contact telephone number in account details

The contact number in my account details is incorrect but when I change it on the website it just says it can’t make the change and doesn’t offer any other option.Any idea how this can be done?Thanks.

logging on

im unable to access my account, keep being told my password or email is incorrect

Cannot change my mobile number

Hi, I would like for some assistance in changing my number. I tried doing it on the app, but it wont let me. Thank you in advance

Resolved! Account shows as Default on Credit File

Sent this email to Virgin Media CEO on the below date. No reply to this ongoing Saga. Wonder if this forum can help.Original Email avialble upon requestFriday 14th April 2023Re Account Number: xxxxxx Area 30Dear xxxxxx,I am writing to you today with ...

Stop Service Outage Texts

the same thing is happening for my account. Could you please also look into mine? Thank you.

MY NETFLIX

Good Morning It looks like our Netflix which we get included in our package has been hacked. When we go into it on our TV other people are showing and it's in a foreign language. This is very worrying and I wonder if you can see what's going on. I...

Resolved! Cancelled all services though landline still on account as new change

This evening I received an e-mail about making changes to my account. Assuming this was confirmation of my cancellation due to recent price increase, I checked the amount and Virgin have kept me on Talk Weekends at £19.00 a month. There will be a c...

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