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Forum Posts

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MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by • Moderator
  • 22431 Views
  • 38 replies
  • 7 kudos

Bill has changed after free wifi pod added

Hi,I ordered 1x wifi pod at the end of October which arrived start of November. Since then I've had my November bill issued and it seems as though I have been charged for this wifi pod, even though I am a Volt customer. I received an email after I co...

AH02 by • Joining in
  • 244 Views
  • 4 replies
  • 0 kudos

Resolved! Broadband Upgrade Offer

Apologies if this is in the wrong part of the forum.I have received an email with an offer to upgrade my broadband speed for a small fee each month. My current package has TNT Sports included for free. My question is that should I take the broadband ...

mingsy by • Up to speed
  • 325 Views
  • 5 replies
  • 0 kudos

Cancellation questions

My VM contract doesn't expire until May 2024 but a discount is about to come off which will make my monthly payments leap from £59pm to £84pm. I have tried and tried via calls/chats to get a better deal but without success. The web chat people just d...

moggyman by • Up to speed
  • 532 Views
  • 7 replies
  • 0 kudos

VAT Invoices

I've seen a number of posts here asking for VAT invoices. It seems to be possible via a private message.I also need VAT invoices back to November 2022 and from now on. Is there anyone that can help me please?

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