Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsSorry, we can't sign you in just now Hi, I can't access my email account on my laptop. I can still access them via my phone email app. I receive the below message and nothing I do works, I do not use a VPN. I log in from my home inter...Unknown tv charge for film I did not buy hi, I have had a charge yesterday for a film that I did not purchase? it was £16.99 which is a lot of money that I can't afford this tome of year and never would have spent on digital media. is there...Compliments to Anthony Green I would like to compliment Anthony Green, he was very helpful and actually enthusiastic. He explained everything in great detail and answered any questions we asked. Thank you very much 👍 Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...Thought I posted this already Why are virgin /o2 no longer being covered by the ombudsman scheme? I say that as I got a voicemail message on the the ombudsman page saying not covered after 1st January. customer service remains ...pods not working received a new router now my 2 pods dont work , i have tried unplugging them both but still not connecting , anyone know how to fix this ? thank you HELP! Former customer wanting to clear outstanding balance Hi I am a former virgin mobile and virgin media customer. There is an outstanding balance showing on my credit file as a missed payment. Not a clue why or whether it is mobile or media? All equipme...Absolute insanity Kept getting calls from Virgin as my contract is up in January, realised that the person calling me only authorised to keep the same package or more, so than tried the chat box again you can only inc...Help with changing direct debit Hello, looking for help. I’ve tried to change my direct debit online in ‘ My Virginmedia’ but a message said that bank details could not be verified. I left it a day and tried again and got same me...Is it possible to speak to a human being??? To say I am frustrated is an understatement! New customer who needs to register my account but getting potty-mouthed with the impossible to navigate computerised voice that seems unable to understand...
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