I have just been contacted by IMFS debt collectors regarding an apparent £50 unpaid debt from my virgin account.I had a year long contract with virgin media, and I assumed this contract would end after a year but the debt collectors informed me that ...
I have experienced an issue where I have attempted to register my new account but have not been sent an email to verify and finish setting up my virgin media account and therefore cannot access my account at all. Any help would be appreciated.
I have experienced a similar issue where I have attempted to register my new account but have not been sent an email to verify and finish setting up my virgin media account and therefore cannot access my account at all. Any help would be appreciated.
Hi, I have been getting frequent calls recently from VM (0800 052 8675).When I did manage to answer one, I wasn't able to understand properly what the call was about -due to a combination of my poor hearing and the lady's accent.Can anyone suggest wh...
Please can someone from Virgin get in touch. I haven't been able to speak to anybody on the phone or via Chat, it just goes unanswered. My contract is due for renewal so I had a look at the offer. I just looked at it then logged out of my account. Th...
Moved address ported package Megavolt all the sports movies etc ok but no Netflix. Had nightmare getting nowhere with O2 phone also but just told take while for everything to be set up. Today the account shows correctly including o2 sim but still no ...
As many other users, I moved home a few months ago. Long story short, I got a new contract without asking for anything new and was overcharged after being advised by the agent to ignore the bill with an incorrect charge. I've been trying to get a ref...
Could someone make it clear how on earth you request TNT sports to be removed from your package please? I signed up a couple of months ago through the box, and how cannot find the slightest hint at how to remove it.
Hi guys,I am having building work done on the front of my house and the builders will be knocking down the wall where my broadband box is currently located.How do I arrange for someone to come out and move the cable/box to another location?
Hi there!I am writing to request your assistance regarding the cancellation of our broadband plan under unforeseen circumstances.Our household has been with Virgin Broadband for a considerable time. Although the account ownership has changed over the...
