Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHome Move - Virgin Media signed me up to a new contract without my consent Bit miffed as today I found out VM have signed me up to a new contract without my consent when I moved the existing service to a new house. I’ve been reading several similar threads on this website a...Contracted service change hasn't happened I'm due to start a new contract today. I'm changing from M125+TV+phone to M250 only. The change was agreed on 07/12/2025 but is due to take effect today due to the 30-day notice period. The new contr...Contacting customer service I am tearing my hair out trying to contact Virgin to arrange an engineer to simply move my router downstairs from the bedroom to the living room. I don't have a VM landline and the options on WhatsAp...Unable to link my virgin media account with my virgin media 02 ID I am unable to link my virgin media account with my virgin media 02 id as I no longer have access to the email address that is on my virgin media account. I haven't used that email in probably over 1...Free Netflix I upgraded to a package with free netflix early November. Despite numerous calls to customer services. I still do not have the Netflix link. It has been referred at least twice to IT with a 10 workin...Contract renewal..... same old battle.... I am discussing my contract renewal and the offer is much higher price or much lower package for a small higher price. I have advised I want to cancel on the chat customer service guy. Now I expect...Appalling customer service On 27th December my 80 year old dad stopped receiving email via his desktop client. He tried logging on to my virgin media and got a message saying his account has been locked. He phoned support ...Contact Us... Is there any way in which I CAN contact Virgin media? Live Chat is not working! No Phone numbers available... Activate free netflix Not sure if this should be in here but not sure where else to post. I took out a package that came bundled with free netflix but can't find where to activate this. Any help would be appreciated! SolvedSwap 360 boxes to streaming I renewed my contract a couple of months ago and was hoping to change my main 360 box and second mini box to streaming boxes, but was told I couldn’t if I wanted to get the best deal. Is it still not...
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