Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsRemoving Sky Sports Add On i called to remove Sky Sports. I was told my monthly cost would reduce to £53. Why am I only getting £12.63 off if I remove Sky Sports and Sky Sports HD. They are Addons. SolvedCan't login to my Virgin Media Account I followed the instructions to merge my VM account with O2 through the new registration method and I haven't been able to log into my account since, this was two weeks ago. I asked for help through...I'd Like to Cancel Before Installation Hi, I put in an order as a new customer yesterday but have changed my mind and would like to cancel before installation. SolvedCan’t enter a “valid” email address on sign in When I try to sign in to my Virgin Media account with my email address I get an error message saying, “Please enter a valid email address”. If I use the “Forgot your email address” tool then the ema...Cannot access virgin account or email 5 days ago I tried to log into my virgin account, asked to link to O2 ID. I could not as my secondary email address is from a deactivated account. I went online to ask to change the email address an...Return Equipment Issue I am trying to post a thread on this forum but I can't see how to do it. I moved house over 2 months ago, returned equipment, provided my new address where I am unable to access VM broadband and now...Not able to link virgin media account to virgin media O2 ID account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Can't link Virgin Media account I've linked up my O2 mobile account with no issues but trying to the link the Virgin Media account has been issue after issue. I finally found out my area code but it is now telling me that my email ...Cannot login to Virgin Account still after a week Hi, I’ve been dealing with this issue for over a week now, and it’s clearly related to the new ID merge between Virgin Media and O2. As it stands, I can’t access my Virgin Media account at all, mean...
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