Recent DiscussionsI need to change my VM landline number I've had my landline since around 2000 but need to change it as I've been getting quite a few calls over the past year or more from members of the public asking for an institute handling mental healt...Unable to change payment date It appears there is a bug when trying to click “Change payment date”. It point blank won’t let me, on browser or on the App. Any fixes?? Agreed Contract renewal package not being honoured - Who can help?! I have spent the last 2 days being messed around by the support people who are supposed to be helping on the web chat you get pointed to, and are refusing/unable to do anything to resolve the issue, ...Cancellation problems Please help in cancellation of my account. Ive tried and tried for hours but no one will cancel. Been a customer for tv and broadband over 8 years so out of contract. Please can someone help?Than...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...Help Regarding Charge for Unreturned Equipment Hi Recently left virgin media, have received an email saying not returned the equipment and that I have been charged £40, they have sent me a payment ref number account number to use to pay this. H...SolvedUnable to register As many other posts have stated...when trying to register I get stuck on a "Request In Progress" screen after entering my intended password. Does anyone know if I have to wait for my services to be...Salesman identity Hi, I have a salesman at my door claiming to be from virgin selling me a package that I want to switch to. The deal looks good. How can I identify the person to be sure that I’m not being scammed. ...Charged For Equipment! Not had Virgin for 2 Years!!! I have not been with Virgin for over 2 years but the owners of my old property have received hardware from Virgin (new router etc) but are now being told to pay a £40 charge! I have already cal...Not Received Returns Packaging for Equipment Hello, My services were disconnected on the 13th June and I've since received a letter asking for the router equipment to be returned, otherwise I'll face a fine, however I have not received any pac...
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