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Forum Posts

Change of package

Can someone contact me by pm, so I can finalize my virgin media package, which I have a complaint ref no Been asked to scan qr code, which takes me to my whatsapp, but not getting anywhereI'm happy to go ahead with the new arrangement, so just need t...

Resolved! Upgrade Emails

Virgin keep send me emails saying I can upgrade to 1GB for an extra £3 per month but every time I click on the link it saysYou are not eligible for this particular offerUnfortunately you have missed out on this offer but we have plenty of other offer...

Sky sports not activated

HiOn 27/6/24 I took up the offer off of Sky sports UHD at £22.75 a month for 18 months on a 30 day rolling contract cancel at anytime. I received an email straight away confirming the order but nothing has happened since and I have no Sky Sports. Cou...

Mitch4 by On our wavelength
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Virgin not honouring agreement

A slight rant here as I’m running out of options.When I renewed my contract last year, it was agreed on web chat that instead of a 18 month contract it would be a 12. I made sure of this as I wouldn’t have taken the contract out otherwise. I had down...

jconway7 by Joining in
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  • 2 replies
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Loss of service rebate from April

I registered that I had a loss of service on all of my services for four days back in April and I was under the impression that I would receive a bill credit for the days that the service was down. I just got my latest bill today and I still haven't ...

Re: Internet cables exposed

Hello, I have an exposed green pipe on my driveway it has always been like this as it does not seem to have been buried correctly to begin with. How do I get this reburied? Thank you

JL24 by Joining in
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