A technician from Virgin attended my home due to a year long internet issue, he was rude and aggressive so he was asked to leave. He reported me to his superior and my contract with Virgin is being cancelled, disappointing as I've been a customer for...
Good afternoon to whoever is currently looking at this post.Last week my Mum was contacted by Virgin Media to offer a new contract, which included a standard Netflix account.We were told that an email activating it would be sent, but after a week of ...
Hi,I can't seem to find the option to switch to ebilling on the website after logging in.I've also made an attempt to contact VM Support via WhatsApp to switch to ebilling and they assured me that they have switched me over but I am still being charg...
Hi guys I need a VAT bill please going back from when I first signed up and going forward please. I have been on the phone for nearly an hour and a half and finally told they can't do it
Good Morning,I have just received my first bill which includes a £1.75 charge for paper bill, which I did not sign up for or need.I have been trying to switch off paper billing, but I am unable to do it. I just keep going round in circles.Help please...
How do I give positive feedback for a good technician who visited? I was expecting an email request.
Hi my services went active on Saturday 17th of August but I have no received welcome email so don't have account number or area number and have tried logging into my virgin media but email and password not working so I can't check my bill or manage m...
Hi My wife has Power of Attorney for her elderly father's financial and property affairs and wanted to know how I go about registering it with Virgin Media?Any assistance would be gratefully appreciated.RegardsIan
Just wasted 40 minutes trying to resolve the inability to view bills to no avail. My last bill included a charge for me calling their freephone number ( on my virgin landline ) to renegotiate a new contract. Wouldnt initially conceed but I finally go...
Hi,I signed up online £25 extra for sky sports including HD and it said it would take 7/10 workings days via email when I got the confirmation. I called up to ask why it couldn’t be activated straight away. Someone said they have sorted it but I’ve j...
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