Recent DiscussionsVirgin Media earlier cancellation fee Cancelled the contract with Virgin as I moved to a non Virgin area after calling the costumer service the advisor said that I would have to pay the ECF and I could avoid it if I would provide the ev...Contract renewal Hi, my contract is up in June this year and I recieved a text message with a renewal offer on 28th March. I agreed to this offer and recieved an email with my pre contract documents on the same date...Virgin not honouring contract? Good afternoon all, on the 25th march I upgraded my broadband package to include megaTV and sky sports + Sky cinema. I was quoted £86 for the new package which included M350. I received my pre contr...Lasting Power of Attorney My mum has an account with you. She has Alzheimer's disease and does not use the internet not watch the TV channels she pays for, only wants the landline. I've a complaint case ongoing but but you ke...SolvedMoved Home - can't view new account I moved home last week and after a few days finally got connected up. However, I noticed that rather than transfer my old account to the new address, a new account was created for me instead. No prob...14 days cooling off period Hi I signed up to virgin media on the 21st March and cancelled on the 23rd March which is under the 14 days cooling off period. My final bill has an early termination charge of £401.89. I have trie...Wrongly spelled email, left unable to authorise! Hiya! New customer here, I signed up for virgin media and have had an engineer out today to complete the install, however, the guy that I signed up with has entered my email wrong (I did wonder why ...Virgin Media Billing Sorry if ive not posted this in the right area but I was unsure where to post. My Current bill is £73.50 and is due to go upto £78.75 this month and I cannot afford this. I contacted virgin and ...Problems with ordering virgin On Saturday (29th March) I moved into a new property and set about ordering virgin gig1, (order reference RS1000611508) next day I get an email basically the last tenant has done a vanishing act. S...Reduce package Hi all newbie to here I'm trying to find out if I can reduce my packing from tv. Broadband. Phone to just broadband and phone cut out the tv completely as I don't use the tv anymore as my son got ...
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