Hi, I’ve just re I an email from Virgin Media like this”We’re getting in touch to let you know about the changes we’re making for additional account users who access My Virgin Media. We’ve identified you as being an additional My Virgin Media account...
My contract ended on 28th November. I returned the equipment on 30th October and received confirmation that they have received it.I have just had a bill for £58 and it clearly states it's for an advanced month from 28th November.I am abroad now and c...
I have had a private message to my question saying one of the Virgin team will call me. I don't want to sound rude or ungrateful but how do I know if they are from Virgin. Their profile doesn't say Forum team but 'settling in since Monday?'
Is there a number for rentions uk as i received a call a few weeks ago and they did say the would call me back but i have no ref and no call. My contract is up now and when i call the normal line i am not getting anywhere as. I would need to get thi...
Hi guys how do I activate 2fa on my virgin account login on PC ? I can see device security options but nowhere can I see any options to configure 2fa. Cheers
Hi, not sure if this is the right place for this but I ordered an upgrade for tv, broadband and phone today and I've somehow done it twice and had two different order confirmations and I'm just wondering if this means I'll be charged twice?
I am a landlord and pay for the broadband. The tenant is saying they're having intermittent problems and Virgin media won't talk to them and it needs to be the account holder for data protection. Obviously I don't live there so cant sort the problems...
How do I arrange for someone to repair my cable that has been chewed by wild animals.My broadband is not working properly
I think I am in the same boat let me explain my situation. I was paying £22-25 for my contract which goes up to £59-65 thereafter - this is for an 18 month contract which ended on 14th October 2024. I called around 4th Oct to inform them that I plan ...
Hi Virgin Team,Same problem here, no option to switch to e-billing on the website, can anyone please assist?Thank you
