Managing Your Account - Cable

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Virgin Media O2 ID Queries
Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
ModTeam
6 months ago Place Managing Your Account - Cable
account
Broadband
3.3KViews
2likes
0Comments

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Hacked Netflix account
Hi looking for any advice? I’d reported on 21/11/25 to VM that my Netflix account appeared to hacked, which has resulted in being unable to access any Netflix service. Does any body know how long ...
Solved
Pamdor
2 hours ago Place Managing Your Account - Cable
Help
netflix
137Views
0likes
6Comments
Complaints ignored
I am due a credit of £45.24 after VM finally resolved my original complaint after implementing the ombudsman ruling. https://community.virginmedia.com/discussions/ManageAccountCable/removing-sky-sp...
arrgee1991
3 hours ago Place Managing Your Account - Cable
67Views
0likes
5Comments
Accessing account
On 5th November I used chat to change my main contact email address as all virgin emails were no longer accessible.Since then I've had no updates or notifications,other than to say my Virgin Media O2...
bluebedouin
3 hours ago Place Managing Your Account - Cable
11Views
0likes
0Comments
Netflix Activation
Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...
Solved
parkesmp
3 hours ago Place Managing Your Account - Cable
complaint
contract
netflix
3.9KViews
2likes
114Comments
Cancelling order
I ordered boardband and TV in mid December. So far the support has been rubbish. I had 5 calls from people wanting to help me purchase even though I already have. I had no confirmation and when I ca...
Herb777
4 hours ago Place Managing Your Account - Cable
37Views
0likes
3Comments
Incorrect email
Have had a nightmare lately with the hub and cam connect as part of the reset I had to sign in using the virgin o2 set up? Once again it is asking me to link my accounts however it shows a partial H...
nicmarley12
6 hours ago Place Managing Your Account - Cable
12Views
0likes
1Comment
Paid bill not showing as paid on my virgin media
My bill was issued 17 December, I paid on 20 December via quick pay and received a payment confirmation and receipt of payment number from virgin media but it’s still showing on my account as if it’s...
KBee1
7 hours ago Place Managing Your Account - Cable
15Views
0likes
2Comments
TNT misery
So I signed up for a TNT sports Black Friday deal advertised in my VM App. The deal was £5 a month for the first three months then £25 thereafter. I quickly received an email confirming the sign up a...
Rover2
7 hours ago Place Managing Your Account - Cable
complaint
TNT sport
47Views
0likes
3Comments
Password chnage
When trying to change password I get to the Virgin O2 page which loops continuously with 'Wait a moment displayed'. Tried several times with same result. Ideas plaeas
Roger_Dymock
7 hours ago Place Managing Your Account - Cable
32Views
0likes
4Comments
Ex Girlfriend has moved out and account is in her name. Can't contact her now to switch/cancel account
Anyone else had this issue. I have contacted my ex-partner but they don't know any of the details to the account anymore and don't care as it's my bank details attached to the account. I have tried o...
angledelbows
7 hours ago Place Managing Your Account - Cable
gone away
33Views
0likes
2Comments

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