Received an email this morning re the above. In it it states if you wish to switchover now phone this number which is just the usual virgin number. Get through but get nowhere, t,old wait for rollout for your area. No special arrangements to switchov...
Hii have noticed my home phone does not ring out loud.. it used to ring ok until it got switched over from the wall socket and now plugged directly into our Hub.The phone works ok and can be used to make calls, it just does not ring out.i do not have...
My Parents need use of a life line as dad has Alzheimer’s and mum disabled this is essential for them ! The life line social services has fitted for them is on the main Virgin line in the hall way the new part sent we cannot connect as the hub is in...
Hello,I've got an ongoing problem with my landline phone not ringing (audibly). When I make a test call from my mobile, I can hear a ringing tone and the landline handset shows an incoming call (which I can answer), but there is no ringing sound.I've...
I have recently taken out a new VM contract in my name as my now ex partner is moving out and will bevcancelling his VM contract which was in his name.I specifically requested when taking out the new contract in my name, to keep the same landline. I ...
HelloMy elderly mother who has dementia is having landline problems. When she call out the person on other end cannot hear her but she can hear them.If you call her the phone is either engaged or if it rings and she answers you cannot hear her, but ...
HelloCould I arrange for a technician to move the cable to a different entry point, please? I understand there is a charge for this.Thanks
I've just got around to checking my bill for the 8th July 2024 and have noticed a charge of £3.32 for three calls, I'm sure I didn't make these calls and the details don't make sense.I explain below -The prefix for all three calls is 090 and all thr...
I already have a compatible Hub for the new voice service, but am currently on the old copper network that dates from the 1990s. Is it possible to request that the phone service be changed over to the newer 21CV? Or do I have to wait until our area i...
HiFor some reason my landline is now not ringing when calls come in. I can see the call coming in, with caller ID working perfectly, but handset and base no longer ring. Handset and base ringers 'work' when changing volumes etc. Fault persists wi...
