Resolved! Vat invoice
Hi I need to have vat invoices for my past bills and bills going forward how can I get these please.
Forum Posts
Home phone
Home phone number not transferred as per original request. No useful response from support only keeping you on the line for an hour each time. Phone line still registered to BT. Who agreed to switch 28/09/24.Loosing the will to stay with Virgin
Resolved! Digital switchover
Received an email this morning re the above. In it it states if you wish to switchover now phone this number which is just the usual virgin number. Get through but get nowhere, t,old wait for rollout for your area. No special arrangements to switchov...
Home phone not ringing out loud
Hii have noticed my home phone does not ring out loud.. it used to ring ok until it got switched over from the wall socket and now plugged directly into our Hub.The phone works ok and can be used to make calls, it just does not ring out.i do not have...
Elderly parents life line switch off 8 nov
My Parents need use of a life line as dad has Alzheimer’s and mum disabled this is essential for them ! The life line social services has fitted for them is on the main Virgin line in the hall way the new part sent we cannot connect as the hub is in...
Landline phone not ringing
Hello,I've got an ongoing problem with my landline phone not ringing (audibly). When I make a test call from my mobile, I can hear a ringing tone and the landline handset shows an incoming call (which I can answer), but there is no ringing sound.I've...
Resolved! Help with keeping old landline number
I have recently taken out a new VM contract in my name as my now ex partner is moving out and will bevcancelling his VM contract which was in his name.I specifically requested when taking out the new contract in my name, to keep the same landline. I ...
Person on other end of call cannot hear me
HelloMy elderly mother who has dementia is having landline problems. When she call out the person on other end cannot hear her but she can hear them.If you call her the phone is either engaged or if it rings and she answers you cannot hear her, but ...
Move cable into house
HelloCould I arrange for a technician to move the cable to a different entry point, please? I understand there is a charge for this.Thanks
Calls charged in error ?
I've just got around to checking my bill for the 8th July 2024 and have noticed a charge of £3.32 for three calls, I'm sure I didn't make these calls and the details don't make sense.I explain below -The prefix for all three calls is 090 and all thr...
