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Landline not working - no dial tone

Hi. I have no dial tone on landline and unable to make outgoing calls. Fault checker saying no known issues. Any suggestions please? Thanks Eve

EveD by Tuning in
  • 687 Views
  • 8 replies
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Landline Phone Engaged

Engaged tone when phoning out unless I put the area code in front which is ok for outside my area but having to put my own area code in to phone a neighbour or local shop, etc?Phoned my wife's mobile, nothing other than it stated she had a missed cal...

hotrod by On our wavelength
  • 1062 Views
  • 9 replies
  • 0 kudos

Hub 3 telephony disbaled

virgin sent me the adapter to connect my landline to my hub, but on my hub settings its saying disabled. I no longer have the wall socket as i got some work done on the house. ive rang up the call center but they dont seem to understand what im sayin...

Resolved! Complaint Handling

This is the short version.I raised a request on 30th October to have my home phone number ported across from Sky. I was told it would happen on 10th November. It didn't. By the time I had got VM to investigate the number had become inactive and I was...

Grahammc by Tuning in
  • 643 Views
  • 5 replies
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A small request

Could you possibly let me know when my home phone is to be converted? I’m gaping to be out of the country for 3 weeks in January, 3 weeks in February and all of April. Thanks.

Tudor by Very Insightful Person
  • 345 Views
  • 2 replies
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Landline worked on Hub 4.0, not working on new Hub 5.0

Hi, I recently received the new Hub 5 after 2 hassle-free years on Hub 4.My landline was previously connected to the hub 4 via the dongle with no issues. I switched to Hub 5 tonight and I've now got no dial tone, no incoming and no outgoing calls.My ...

Stepples by Tuning in
  • 831 Views
  • 11 replies
  • 0 kudos

Landline number says dialled an incorrect number

... but I can't get through to anyone to get resolved. I have tried 3 times to get through to someone, but after waiting 20mins they hang up on me. I am calling on behalf of my elderly mother who has dementia and doesn't understand all the questions ...

Debbievb by Joining in
  • 780 Views
  • 3 replies
  • 0 kudos

Home phone not recieving calls

Can make outgoing calls fine but not recieving incoming calls. Phone does not ring or show missed call. Caller hears ringing at their end but our phone does nothing. Have tried a different phone, different leads etc. No change.

Something is being delivered tomorrow

It might be something to do with the switch over BUT I already have a adapter, the phone has a RJ11 plug so does not need a adapter and also I have a Hub 3  What else can it be ?

edam by Joining in
  • 327 Views
  • 3 replies
  • 0 kudos