My landline seems to be faulty since this afternoon (can't make or receive calls, no dial tone). When I phoned Virgin tonight on my mobile and asked them to test the line, they had no answer as to the fault aftee putting me on hold for a few minutes,...
HELP! Spent 25 minutes getting absolutely nowhere yesterday. Customer service agent eventually agreed we need an engineer. Put me on hold to get one. Eventually put the phone down. Our landline is completely dead. Neighbours have been switched to fib...
Hi,As the landline home phone service was switched to the fibre network on the 13th November 2023. Due to problems that I won't go into here. I have been unable to contact Virgin Media to arrange for the now needed Quick Start self-install kit to be ...
Evening All,For years I have had a home phone that rejects withheld numbers, instead of paying Virgin £2 something a month to block for me, this has worked for years, even on the hub 4 with the landline direct to VOIP via the hub, since receiving my ...
Ringing from VM landline to talktalk Voip phone pstn phone with adapter, the caller cannot hear ringback tones even though the recipient phone rings. Coincidentally the caller's voice has an echo and is at high volume. I cannot find information on lo...
Hi, since my landline has been changed to the fibre network my caller id has stopped working correctly and my family have informed that they sometimes get the international dial tone when calling me. It appears that when they get the U.K. dial tone m...
I’ve received the notification about switching over my landline to a digital service via the Hub next year.As I will not need the physical landline connection after the switch will my line rental charge finish and be removed from my bill?Thank you.
Tried to call the landline a few days ago and was constantly engaged. T h never use it but it's there as a back up. Checked when got home and loads of static.Checked sockets etc and can't get any dialing tone. It's either a tone for 10 seconds, a dis...
