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Resolved! homephone

My Homephone stopped working on Sunday although rings when someone tries to ring me.It is green on Power but red on charging. On looking for issues locally the website says TV problems, not Homephone. I can turn on TV but it usually takes a while to ...

Virgin Phone Switchover

Has the Virgin phone switchover taken place in Woking Surrey?. I currently have no landline, the phone is totally dead, can't make outgoing calls or recieve them plus no dial tone. As of yet, i've not received either a letter or an e-mail confirming ...

BillD by On our wavelength
  • 488 Views
  • 6 replies
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Vulnerable mum has lost incoming calls

Hi my mum is over 80. She has lost incoming calls. I can’t help her at the moment because I’m 100miles away. I’m not sure if she should have had a switch over to fibre? Could this be the issue? Northampton area . 

brawnyc by Joining in
  • 280 Views
  • 1 replies
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Landline dead / Telephony disabled on Hub3

Landline dead, phoned Virgin, they said use the Hub and was sent an adapter for my Hub 3. It doesn't work, checked Hub and got "Telephony disabled" - I need the landline as the Virgin/O2 mobile is rubbish since the switch to O2. Need an engineer to v...

Landline takes 20 seconds to connect

Morning all  I was just wondering if anyone else is having problems  after the phone switchover   every time i make a call it is taking  roughly  20 seconds before it  starts ringing / connecting to the numbers i call    thanks     Stevie  

roxio by Tuning in
  • 419 Views
  • 4 replies
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Telephony Disabled Hub3

How do I get telephony enabled on my Hub3?Ive had my landline hasn’t been working for a several months – no dial tone but if I call the landline number the phone rings but donest connect. Ive tried connecting using another phone and this didn’t solve...

phil472 by Joining in
  • 1683 Views
  • 9 replies
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I have been switched over without telling me but ......

I found out the hard way that I had been switched over but now I cant get my call diversion working.I would normally use *70 and then the number I want to divert to but thats not workingI have given up trying to get this fixed as I have spent post of...

edam by Joining in
  • 545 Views
  • 8 replies
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Switchover didn't happen

We were told that our home phone was switching to digital in January. We were sent an adapter. I bought new cable to make the phone wire reach to the router. But nothing happened. The phone is still working on analogue, and there's no connection if I...

Landline not receiving incoming calls

I’m trying to help my stepmother with her Virgin home phone which she’s been struggling to get properly connected for the last 2 months, with many calls to Virgin and engineer visits, but still no joy. She’s had all new equipment for installed in the...