We switched over to VOIP phone some time ago, and have recently realised that if someone rings while I'm on the phone they don't get a line busy signal it just keeps trying to connect then cuts off.We are in the purple zone apparently but when I do #...
Hey everyone,I recently switched from BT (phone line cable) to Virgin Media, and I've noticed a significant increase in my ping. On BT, it was around 3/4 ms, but now with Virgin Media and their new cable in the area, it's much higher.Has anyone else ...
Landline down since Monday. Wall socket - no dial tone on any phone connected.There is no general fault for landlines on my postcode. Broadband OK.Please advise for engineer visit.Many thanks
I have recently been changed over to BB telephone, so why am I still being charged phone line rental when the phone line has been disconnected and my phone is going through the existing BB 'wiring'? I am sure there will be some good explanation but i...
It transpires it was due to the digital switchover, which I had never heard about. I am FURIOUS that they have done this without warning and I was 2 weeks without a landline.I have since read up about the digital switchover, and realise that it is ne...
I'm not able to make calls on my Virgin landline. I can receive calls, but every time I dial to make a call, I'm just put straight through to the Virgin Media helpline - whatever number I dial. I've checked the Virgin Media website and can't see that...
Hi, I've received an adapter in the post for the switchover in my area on 5th Dec 23. I have a DECT phone system. Cordless with 2 handsets which are connected. The main handset and base are near my hub. The other is in the bedroom- a distance away. D...
Good Afternoon. My original landline number was disconnected by mistake by VM as there were some communication issues when my connection went fully digital. I had to take out a new landline with a new number to get my phone services restored, but was...
Vm app says no service issues in my area but I have no landline dial tone. Cables and handset all fine. Can't ring 150 because I can't ring out at all. I've not been switched to digital yet. Phone line been clicking and crackling for a few days but i...
Hi ,I was informed by virgin my phone service would be switched over on 17/11/23.Checked my landline connection on 17/11/23 and the line would not allow outgoing calls as stated by virgin. So ordered my new hub and set it up. Hub is working perfectly...
