My landline has always been flaky and died completely a month ago so I switched to a digital line through the Virgin hub. Much clearer calls and all was working fine until a week ago. Then tried to call my 87 year old mother on her Sky phone line and...
So the switchover from landline to hub happened whilst on holiday. I've had no landline since as I've not got an adapter.Log in to Virgin, follow the help file and I'm told to ring 150 (very funny) to order an adapter. I ring from my mobile, try to...
Hurrah managed to talk to a Virgin technician who actually told me that storm damage has caused this problem in my area Would have been great if recorded message service had given more information on what had caused problem in first place
After being with Virgin for many years now feel rather let down by the loss of my land line connection I’ve signed up for texts to keep me updated as to when it’s likely to resume (the latest went from 9.00am tomorrow to now 4.00 pm) I’m a widow in m...
Have had no landline connection since Sunday 10 December Have phoned 03454541111 and received messages saying engineers working on this problem but still not fixed I live in HD3 area of Huddersfield and wondering what is the problem
Are VirginMedia calling account holders about the fibre switchover? We’ve had a phone call - I suspect it’s a scam but they said they’d call back ‘when the account holder is available’. Thanks
HelloMy fibrephone switch over was the 1st of Dec. Installed the adaptor, plugged in the phone as directed on the paperwork but I've got nothing. No dial tone. Reset the router but its still the same. When this happened, the red phone symbol appeared...
Haven't received a phone call since switching to router. It seems that all calls have been going straight to voicemail without ringing. Can make calls without any problem. If I make a call it is then possible to receive calls for a short time before ...
We were recently switched over to digital landline phone by virgin and provided with the adapter (from analogue to digital). Everything seemed quite simple until a friend said they were leaving messages and we weren't answering them? So we starte...
Hi, it was noticed yesterday that our landline is no longer taking incoming calls, we have a dial tone and can make outgoing calls but if you try to ring in, all you hear is one ring then a crashing sound, then nothing. Service status says everything...
