Recent DiscussionsHelp! How to make a complaint? I have tried to make a complaint as I have asked for my home phone number to be ported from a closed virgin account to my new virgin account - the number has not been reissued and I was not told this...Landline phone - no dial tone I have had recent issues with my handset so have replaced with a new Vtech system (single handset and answering device). When I plug the new handset into my DSL filter I get no dial tone. Tried the...Redundant Landline Cable Hello, My landline connection was switched to VOIP a while ago. The old wiring from the brown VM wall box to the old BT master socket is redundant and is looking a bit sad and tatty. I'd like to r...need a landline phone adapter urgently how do i get one Hi how do you get to actually talk to someone at virgin media have tried multiple numbers but there is only ever one option and that is how to pay the bill after which you get cut off our landline h...Home Telephone Number Not Ported I have moved my account to a different property and requested Virgin Media to Port my old home telephone number. I've spent a lot of time on the phone trying to resolve issues with my old telephone n...Phone adapter Hi, I have seen you supply a phone adapter on these forums. I am having a problem with mine, it keeps falling apart. Can you help me get a replacement RJ11 to BT Plug Adaptor - Connect ADSL DSL Cab...caller display on my landline no longer works Caller iD and caller list used to display on my landline phone but (for no apparent reason) all I get displayed now is "incoming call", and my calls list is always empy. Is there a way of getting th...Wrong Time on Handset since moving to Digital Voice Since moving to digital voice 2 weeks ago when we set the correct time on the BT digital handset when a call comes in it sets the handset phone 1 hour in front. When you change it back and get anoth...caller id bleeped added 1 hour 26th oct 2025 turn off 1571 Hello, I would like to request that 1571 is turned off on my phone line as I have an answer machine so don't really need it as it sometimes kicks in before we get a chance to get to the phone.
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