My landline is completely dead. Service status says there is no problem. Virgin has carried out upgrades in area recently. My virgin 3 hub shows telephoney disabled. My home phone connects not to the Hub but via an NTL box connected into the main i...
Planning to have landline removed. Is there a way to redirect calls coming in after that or redirect callers if the line is not there?
I have been a customer for almost 2 years but after relocating and getting a new router installed,I found out that I was being overcharged all this time for a service I had said no too and never asked for, is there any form of compensation for paying...
Hi,We've had no working landline since at least Wednesday. The fault may have existed before then but we know for sure it's been down since 07/09/2022It may be a coincidence but we did receive a warning of network improvements in our area on Tuesday ...
I have been contacting Virgin Media since 1st Sept because I am unable to use landline. They sent a technician to repair it but it still isn't working. Recorded message on phone says there is a problem in the area but the VM website says there is no ...
Line cord error message on handset. Have tried unplugging all cables and re plugging. Have switched off power for 30 minutes and repowered. Nothing is having any effect. I have run a system check via the VM app and they are not reporting any issues. ...
Hello I am paying for a home phone which is not used but also doesn’t work, been on hold for a few hours trying to get this matter sorted, got put through to a hub expert (still on air) which is not what I needed. how do I book an engineer visit? man...
I need to port my PSTN number away from Virgin Media to another operator.The receiving operator needs a letter of authority signed from me with details of the "losing" operator (i.e. Virgin Media). If this were a business port, it'd be easy as the V...
Need to increase rings on landline before it goes to voicemail, currently on 5 rings, need it to be 10 rings. I am the account holder. Thanks .
landline not working and had an appointment booked for Wednesday but it is now not showing the appointment on my Virgin app
