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Landline not working

HiLandline isnt working, not worked for a few days.  I have checked phone equipment etc, all ok, message on phone says check phone line. Service status says all ok.Can you help?Thanks  

Lin22 by Joining in
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Landline down

Hi, (DD2 area here)My landline is still plugged into the wall socket.I have had no calls for a couple of days and I have no dial tone currently. I have tried both my dect phones and my plugged in phone in a Virgin-fitted extension upstairs.I am waiti...

Resolved! Landline

Landline not working since 4/9/22 virgin self test said it was okay

Mac61 by Joining in
  • 2 replies
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Cancelling BT landline transfer number

I have had a VM line for several years but never used it. Now we have signed up to a new package with VM it makes sense to cancel BT landline and transfer number to VM. How do I do this? 

Landline voicemail

Hello,The voicemail on my grandmas phone isn’t working. I have phoned virgin several times and getting no conclusion with them telling me it’s not a fault on their end. I have checked the answer phone on the main handset (which was the latest advice ...

GemmaC3 by Joining in
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Deactivate voicemail on landline please

Please could I deactivate the voicemail on my Landline please. I don't use the landline so miss important messages people leave me when I ask them to only use my mobile number. Thank you. 

Telephony Disabled

The broadband cable across my garden has just been replaced and I was told to plug my landline into my router. With the aid of an adapter I've done this but have no dial tone. My router says the telephony is disabled so that explains it. Do I have to...

Number Reassignment

Number Reassignment INSTALLATION AT [REMOVED] BA11 2XG Contract No [REMOVED] Customer Account No [REMOVED]Area ref 07 Hi Your technician fitter, Matt, ID 99976, visited today and installed our new Virgin Media telephone, TV, and Broadband system into...

Loss of landline services

Very frequently my land line has dialling  tone , the landline is off for between 24 to 72 hours , it is always an area problem .  ( BB10 4BL ) This has been reported many times , without success . On live chat I was told they do not deal with landli...