Home Phone
Help with your Virgin Phone line
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Forum Posts

Fibre Phone Adaptor

HI, like many others on here I have my base answer phone (4 phone set) and connection box in the lounge on ground floor, my hub with computer desk top is 3 floors up in small bedroom. I have not found the answer on the forum as to how I over come thi...

AndyK73 by Joining in
  • 8 replies
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land line fault

Hi, yesterday I reported a problem with my landline.the fault is that I rang a number, the phone was picked up at the other end but no one spoke. I put the phone back on its cradle to disconnect but when I picked it up again there was no ringtone but...

Alex893 by Tuning in
  • 8 replies
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Resolved! Old landline cables

I've got a right spaghetti junction of old cables, including old junction boxes still installed that I need taking out.  I've had my Virgin landline ever since they were under the guise of NTL and don't want to rip anything out without checking.  Hav...

Resolved! Book Engineer online

Can I book an engineer online? Can never get through via phone plus its my landline I am having problems with. Thanks 

NICNAK1 by Tuning in
  • 8 replies
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No landline dial tone

Have checked lines ,rebooted by switching mains on and off. Think we need an engineer visit as nothing happening . Just a crackling on the line .thanks

Resolved! Landline not working via BT cable

I have my landline with VM which is not currently working, the set up is via a BT box and wiring as i changed my package last year to include home phone, where do I stand now if there is a fault with my line. thanks as it is not via a virgin box. Hav...

richudo by Joining in
  • 4 replies
  • 0 kudos

Phone line keeps ringing

Hi since september my phone line rings once every few hours.; Also if i try to recieve calls they get a engaged tone and same if i try to call out i have unlimited calls anytime the engineer has been out and seen fault but nothing has been done and i...

No phone service but being charged

I have had no phone service now since the 10th October but virgin said they can see a line coming in, well we dont have a any line at all on our phone handset, I think its terrible we are still being charged, we now have no home phone and are pension...