Was told my number would be transferred from NOW broadband but have been given a new number - temporarily apparently. Impossible to talk to anyone. Desperate to keep old number. Still not been transferred and it is over 10 days. Having buyers rem...
got a crackley landline. phone is plugged into wall socket no damaged cables. have tired plugging in different phone (brand new) but the crackle is still there. only have one phone socket.
Hi allI've been a customer of VirginMedia for almost 20 years, however the plans offered are not as applicable to our current lifestyle. Smart TVs with their own apps (and our own independent subscriptions) have replaced the V360 Box. I can't remembe...
Hi AllDear Support, i'd like to port over my BT landline telephone number.RegardsAlex
Yesterday my home phone service went live yesterday. I have already received the adapter to plug into my Hub 3. However when i sign into my account. It only states the existing broadband service is active. When will my account be updated to reflect I...
Our landline hasn’t worked for the last few weeks. We’ve tried following the advice on the virgin website but to no avail. Can I make a technician appointment please ? Thanks
Hi,I agreed a new contract to add my BT landline to Virgin last week. I emphasised that the change was only acceptable if we kept our existing number.I already have a Virgin hub for broadband.A connector for my landline phone has arrived in the pos...
Hi, Hi, I am not able to dial out or receive incoming calls on my landline and have no dialling tone. Virgin online system check gives a green tick. If I ring number from a mobile it sounds as if its ringing on mobile but the house phone does not rin...
I have a recent me install VM broadband and phone, all working fine. Now I'm actually moving in to the flat where this VM is, I need to port my old phone no from plusnet to my VM service. What's the best way to achieve this? I understand it can take ...
I'm in Poole, Dorset, postcode starting BH16 5. My landline (plugged into a traditional standalone phone socket, not a Virgin hub) isn't working, and hasn't been since yesterday morning, 26th May 2024. It isn't a fault with my handset, it's a Virgi...
