Home Phone

Resolved! Need to claim loss of phone service

How can I contact to register for compensation for home phone loss nearly 3 weeks now. Can’t get through to virgin! A known fault they keep advancing the date it’s going to be fixed

Disgraceful engineer service

hi, Booked engineer for Friday 14th. No show. They booked one for this Thursday he shows up at 4.30 says he hasn't got cable to sort problem. Will call first thing in morning, no show. Now I'm still with fault, no engineer came again, it's about ph...

Home phone dead again.

This is getting regular and frustrating. I am disabled and rely on the landline. It is not connected to the hub and I have done all the tests

No Home Phone

I have no phone service today on my landline. Obviously I cannot report it as the phone doesn't work. Ruislip exchange NW London.

Landline

I signed up for Virgin Media in April and requested for my existing landline to be transferred back from Sky.I still have no connection and the number showing on my account is the correct number.Please can someone get this resolved.

Engineer did not turn up

My landline is not working (no dial tone). I spent a long time on chat yesterday and they arranged for an engineer to arrive today between 12:00 -> 16:00No engineer arrived, I had no email or phone/txt msg on my mobile phone to say they cancelled.I ...

Noisy Landline

Our Landline is very crackly which makes it very difficult to understand the other person on the call. This started about a month ago and has been getting progressively worse. A neighborhood search shows no problem in our area and we have tried vario...

Phone not ringing

Hi, I had my virgin services installed yesterday and I've found that my phone isn't working completely. I can make calls fine, but I'm not receiving all calls. My son can ring my landline from his landline, but it doesn't ring when he tries from his ...

Landline dead

Hi. My elderly parents' landline isn't working, completely dead. They don't have a hub installed with broadband or Internet. They just have a virgin tv box and landline. Can anyone please help with details of who I should contact. Thanks

Go ex directory

Can someone at Virgin contact me to enable ex directory on my landline please

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