My landline has no dial tone, have tried restarting the router twice with no joy. Tried calling the Helpdesk and waited for an hour and gave up. Can someone from VirginMedia assist with this issue?
Hi placed call with VM today (via 150) requesting engineers visit regarding fibre phone install, operator informed me that I would receive text in the next 2 to 4 hours with date of visit, now 5.5 hrs later no text. Is there any way I can check to se...
NO PHONE LINE SERVICE SINCE 18TH SEPTEMBER, ENGINEER CAME TO CHECK INDOORS, HE SAID IT WAS THE CABLE FAULT OUTSIDE THE HOUSE, THEY CAME TO LAY NEW CABLE OUTSIDE BUT NEEDS TO BE RECONNECTED INTO THE HOUSE, NOT SEEN A VIRGIN MEDIA ENGINEER SINCE THEN, ...
Hi,I’ve just got off the virgin customer helpline after trying, unsuccessfully to get help..My elderly relative has been left without any telephone service / BB. I have previously arranged for the vulnerable telephone service to be fitted for this ve...
Hi,Virgin package was installed on 24th Sept, this included transfering landline number over from Sky to Virgin. Number didn't transfer over until somepoint in October as far as i know.The landline phone was working fine on the bt line before switchi...
I am due to change landline and broadband to VM from TalkTalk on 18th Nov when my contract with TalkTalk ends. I have informed TT that i am ending my contract with them as they require 30 days notice. TT told me to check that a port request had been ...
I am out of contract now and I am considering cancelling my virgin account completely as I only need broadband and no TV.. I will be moving to talktalk broadband..Will I be able to plug the talktalk router into my existing phone..do talktalk take ove...
My landline was off for 5 days, the connection was checked outside no problem found there. But found that the master phone box was faulty. Told I was off for only 3 days which was not true because of above . Told no compensation would be paid. Taken...
How do I make my landline ex-directory? The VM landline help page states that:Ex-directory servicesIf your home phone number is set to ex-directory, it will not be published in the phone directories, helping to prevent companies from having access.If...
