Home Phone
Help with your Virgin Phone line
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Hub Adapter

Hi,My phone line is due switch over to a digital connection in early January.  I've received two e-mails from Virgin so far advising me that an adapter for the Hub will be arriving shortly, but so far nothing has been received.Can I request that one ...

Bolehill by Dialled in
  • 4 replies
  • 0 kudos

no home phone

Hi - I missed the date to transfer my home phone to the hub. I've just tried to connect but its not working - please help - thanks

chas28 by Joining in
  • 3 replies
  • 0 kudos

Incoming calls - phone not ringing

Hi I've booked an engineer for next week but thought I'd ask here in case anyone could help. I had a landline installed last week. This was actually a reactivation of an existing line in my flat. Not sure when the Virgin line was last used, but it's ...

AndyG9 by Joining in
  • 81 replies
  • 0 kudos

Resolved! Landline Switchover

I've just been informed of the Landline Switchover, i'll be getting an adaptor soon to connect my phone to my HUB.What i want to know is, and there is nothing about this in the extra information here http://www.virginmedia.com/help/landline/switchove...

Resolved! Change to fibre and home alarm system

Just been advised my date for change to fibre phone. My house security alarm has a speech dialler to call me when the alarm goes off. Checked with my security alarm local provider and been quoted £266 for upgrade to a GSM dialler. Why is this necessa...

Resolved! VOIP migration problems...

I have connected to my hub 3 OK and can ring out  BUT  my handset will not ring when a call is incoming..... although if you pick it up it IS connected.    I have tried 2 other handsets...   same symptom  ...but they are all quite old.... could this ...

Resolved! Caller ID - another one stopped working

Hi guys, asking for an elderly relative who is also a VM customer but is a bit lost.Briefly, a few days ago his caller ID stopped displaying who's trying to call him.  Went through his handset settings and no issues there.Called 150 who couldn't see ...

Landline to fibre hub problems

Hello, I am having issues with the switch from landline to fibre. Our landline has stopped working and when plugged into the hub it still doesn’t work, calls are not received or sent out, just silence after dealing. We have reset the hub several time...

Tunajam by Just joined
  • 1 replies
  • 0 kudos