Home Phone
Help with your Virgin Phone line
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Landline not working

My land line has been out for well over a week completely dead. Thought it was the phone so bought a new one. Still nothing 

antfaith by Joining in
  • 369 Views
  • 2 replies
  • 0 kudos

Land line not working when it's raining

The exchange box for the phones in my neighbourhood on the side of the pavement is corroded and needs replacing. Every time it rains heavily for a prolonged period it gets flooded and takes days for my phone to work again after the exchange has dried...

Roy641 by Joining in
  • 292 Views
  • 1 replies
  • 0 kudos

Landline is still down

Thanks for your message. BUT unfortunately the landline is still not up and working. The message yesterday said that it would all fixed by 9pm last night. Was it fixed by 9pm? I don't think so! OR am now expecting an engineer to call????? If so, plea...

malcp4 by Tuning in
  • 587 Views
  • 7 replies
  • 0 kudos

Resolved! No Landline

Hi,Our landline has been crackling for a few weeks and over the weekend it has now dropped completely. I have unplugged all home phones from the main box, plugged in a phone directly into the virgin main phone box but still no line.Any other things t...

No dial tone

Morning went to use the phone his morning and the line was dead, my phone plugs directly into wall and is working correctly.  The service status says no known problem, however it is not working, it is really really frosty, no clue if this might be an...

Birdy2 by Joining in
  • 341 Views
  • 2 replies
  • 0 kudos

Resolved! Landline number doesn’t exist

So I’ve been with Virgin for a few months and now I’ve had a phone call off a friend saying they can’t get intouch in the landline. So I’ve tried to ring my number I’ve had for over 25 years and it comes up number doesn’t exist !!! Any ideas Thanks ...

Mph666 by Joining in
  • 1073 Views
  • 7 replies
  • 0 kudos

Number of Landline rings

Can someone helpMy phone only rings 5x before call is dropped and foes to voicemail I cant see or find how to increase itis it my phone or is it set by the Telco on server side as i am sure phone is set to maximum rings

Morkjc by Tuning in
  • 1074 Views
  • 7 replies
  • 0 kudos

Fault on Landline

When we try to make a telephone call on our landline we hear the the electronic beeps as the numbers are registered and then nothing happens. We do not get a ringtone. When we try to call our number we get a constant engaged sound. Virgen say there i...

Chas5 by Just joined
  • 384 Views
  • 1 replies
  • 0 kudos

Landline not working

My landline has not been working since Saturday (and possibly for longer). My problem is similar to that raised in numerous other posts, no dial tone and it doesn't ring when the number is called. I have tried plugging in a different phone but had th...