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VOIP

We have been transferred to Broadband with our home phone. Is the a VOIP that I can purchase the plugs straight into the router and keeps my existing number.

Cannot call in to Virgin landline.

No-one can call in on the landline but out going calls are fine. An engineer has been out and checked but there are no faults it appears to be an ex Sky phone number error, the number has just gone from the network?!?!Anyone had similar problems as V...

Landline not working

My landline has just stopped working and is saying it's been canceled??It is attached to my Careline so I am being left vulnerable.I need it back up and running asap

tchung67 by Joining in
  • 208 Views
  • 1 replies
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Resolved! Landline dead again - need an engineer :)

Hi,Not sure how long our landline as been dead for but it's gone again for the 3rd time this year !!!After the fiasco with the TiVo v6 box replacement being booked in as a broadband  problem by the offshore call centre i thought it best to post in he...

nuttyslack by On our wavelength
  • 1339 Views
  • 15 replies
  • 0 kudos

Requesting Digital Voice Switchover

I'm aware VM are switching phone users over to digital voice. Is it possible to request this is done immediately, rather than waiting for VM to get around to our area?The reason we want to switch is that we have terrible sound quality on our VM phone...

M_J_S by Joining in
  • 288 Views
  • 1 replies
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Resolved! Land Line not working

Im hoping someone from the Virgin Media team can help as im going round in circles on the telephone and live chat.Since the 24th of June my Landline is not working and an engineer came out last week to have a look, he advised me that the copper wire ...

No dialling tone on landline

For the 2nd time in a few weeks, I am unable to make or receive calls on my landline.i have already had an engineer out about this & resolved the issue but it has happened again!

y0sem1te by Joining in
  • 413 Views
  • 5 replies
  • 0 kudos

Current VM customer ( TV & BB) - Landline is with TalkTalk

Hello Team,I am a current VM customer, paying for TV, BB and Landline (weekend chatter).When I switched over to VM back in 2012, the engineer didn't touch the landline, at the time we were happy with the landline service (cheap/inclusive Internationa...