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Help with your Virgin Phone line
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Fibre Broadband landline

I received an adaptor today and it is telling me to use it on my switchover day, but I don't know when that is.Will my landline stop working if I don't install it.Any help is appreciated.  

Mcsas83 by Joining in
  • 1 replies
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Can someone please contact me to initiate a number port.

The background is that number porting was requested previously,  but cancelled when the losing provider slapped on a £60 charge.(This charge was just for porting away, nothing to do with terminating the contract).They have now reviewed and reduced th...

notdodgy by Dialled in
  • 3 replies
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Resolved! Unable to receive Incoming calls

Hi all , I have just switched to  virgin fibre for my land-line, I can call out but cannot receive incoming calls, any help would be appreciated. 

Landline line cord error

Hi there, anyone know what I can do to sort this? Lost my mobile and urgently need to use the landline and it's coming up with this…

mozzer33 by Just joined
  • 1 replies
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No dial tone on land line.

Hi I have no dial tone on land line and any attempted calls give a BUSY message on handset.  I can receive calls.Checked phones, and tried alternative phone.Status checked online and OKReset hub.No change.

Resolved! Home phone

I keep getting calls where the phone doesn’t ring and when I look at missed calls I get a screen showing as call ‘unavailable’Can’t understand why it doesn’t ring. It is working for other call. TIA

RS6avant by On our wavelength
  • 11 replies
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