Home Phone

Landline stopped, no dial tone or incoming calls, plus Your VVM service has been temporarily disabled by

At 13.35 today I got this message when I was out of the house: 'Your VVM service has been temporarily disabled by the system.'When we got home, the phone was dead. I have plugged a new phone into the wall outlet. No joy.I looked at how to set up a...

Can someone please contact me to initiate a number port.

The background is that number porting was requested previously, but cancelled when the losing provider slapped on a £60 charge.(This charge was just for porting away, nothing to do with terminating the contract).They have now reviewed and reduced th...

Voicemail not activated on my landline

Having finally managed to get a handset working via the hub, voicemail is not kicking in.Can someone please activate free voicemail on my number? ThanksNick

Resolved! Unable to receive Incoming calls

Hi all , I have just switched to virgin fibre for my land-line, I can call out but cannot receive incoming calls, any help would be appreciated.

Landline line cord error

Hi there, anyone know what I can do to sort this? Lost my mobile and urgently need to use the landline and it's coming up with this…

No dial tone on land line.

Hi I have no dial tone on land line and any attempted calls give a BUSY message on handset. I can receive calls.Checked phones, and tried alternative phone.Status checked online and OKReset hub.No change.

Utilising existing extension wiring with hub. Urgent help needed.

Virgin have recently switched us over from the old BT phone socket to a phone socket attached to the Virgin Hub.The BIG problem is that there is some lifesaving equipment in a bedroom that is plugged in to a BT extension socket.As the Virgin hub is i...

Resolved! Home phone

I keep getting calls where the phone doesn’t ring and when I look at missed calls I get a screen showing as call ‘unavailable’Can’t understand why it doesn’t ring. It is working for other call. TIA

How can i access text messages on my landline

I haven’t received my fibre phone adaptor

I haven’t received my fibre phone adaptor yet and my landline isn’t working.can someone confirm when I will receive it or if you can arrange for a replacement to be sent?Also will I receive a refund for the landline payments I’ve paid but been withou...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Forum Posts