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Resolved! Landline and Password Security

Hey I’ve been having trouble with our landline a technician came out and unplugged our landline to install a new cable. He was unable to install it due to drilling purposes. In the meantime when he left, our landline isn’t working at all. I’ve been t...

Caller Display Problem

Finally fixed after almost three weeks. Advice to anyone who loses Caller Display: Don't bother phoning customer services as whatever they try does not fix the problem, it just delays getting things fixed. Engineer came on Wednesday, saw problem stra...

June58 by Joining in
  • 1 replies
  • 0 kudos

Number port hasn't happened

I moved house last month and took my virgin landline with me. I had problems with my landline after I moved, but on 9th December I was set up with a temporary number and told that my original number would be ported within 5-7 working days. My number ...

JosieL by Joining in
  • 5 replies
  • 0 kudos

Landlines dead

Both myself and another family member have no dial tone on landlines but no problems reported in area. Am finding it impossible to find anyway on website to report the issues - elderly relative relies on her phone and people are worried when they try...

LEW3 by Tuning in
  • 5 replies
  • 1 kudos

Resolved! Adapter for landline

Hi My landline was disconnected on 12th Dec without my agreement. I've been waiting for 10 days for VM to send me an adapter to connect my phone to the hub as part of the crossover, but nothing yet. Apparently it's an RJ11, so could I buy one of thes...

MikeD4 by Tuning in
  • 6 replies
  • 0 kudos

Landline dead AGAIN

Land line not working again - I keep contacting you making an appointment - you then text saying it has been fixed. I then test and it hasn’t so have to make another appointment - this goes on and on like this - how do you talk to someone or actually...

butler53 by Joining in
  • 9 replies
  • 0 kudos