Recent DiscussionsHome phone porting requested, no confirmation received of my request, how do I track the progress? I have been a VM customer for many years and have always had a virgin media phone line as part of the TV and cable package. I've never used this line as I have another BT line with another number. ...Ex Directory request Hi there, I have been on the phone to Virgin Media - the agent I spoke to did not know what "ex directory" meant (!) and then went away to check. I was advised to go to my virgin media account and...Bang & Olufsen Beocom 2 and 6000 not working Following our landline switch over to the Virgin fibre digital service last Thursday our B&O cordless phones can make outgoing calls but prevent any incoming calls. They do not ring and any incoming ...Landline not receiving calls I moved house recently and asked for my landline number to be transferred. I can make calls but cannot receive calls. Help please. Thanks caller id bleeped added 1 hour 26th oct 2025 still no phone 8DAYS 8 Days without our Phone, virgin Say its working but it isnt, we have done all we can , unplugged and tried different handsets nothing. A Member here is looking into the problem but even she s...Remove from Phone Book How do I remove my landline phone number from The Phone Book? I have been without my landline for 2 weeks I have been without my landline for 2 weeks. (I always pay my bill by d debit) Engineers are unable to fix it and say it has to be fixed from afar. This hasnt hapened. I am listed as a vunerable pers...Call charges when I have no phone. I have been getting charged for landline call charges when I don’t have a phoned plugged and haven’t for the last 3 years? Ringer not working with incoming calls. Noticed that we had not had any incoming calls on our landline for over a week. (we usually have at least one potential scam call a day as a rule). We have a traditional base unit handset that is pl...
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