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Landline not working

Hi, Landline (virgin box connected) not working, just noticed today but must have been out for over a week as had no calls come through.Firstly I get a dial tone but whatever number I dial just results in an engaged tone. Both incoming and outgoing c...

daitch72 by On our wavelength
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  • 1 replies
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Home phone landline not working.

Our home phone hasn’t worked since Friday. Did manage to speak to someone on Saturday. He promised to schedule a callback on Sunday but haven’t heard a thing. System checks keep saying no problem in this area, but then others say there are faults and...

AEDAW by Tuning in
  • 209 Views
  • 1 replies
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Landline Issue

Issue with no incoming or outgoing calls NE15 and also at elderly parents NE5 ring 0345 number and states issue engineers working in — this has been since Saturday - when went through call centre & spoke to someone told you’ll have to upgrade to digi...

Mccannj by Joining in
  • 284 Views
  • 3 replies
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Landline Issue

As of yesterday, During phone calls on landline, the person on other end doesn't hear anything that I say. I noticed that it also echoes on my end. No issues in area according to website.Phone is not on mute/secrecy Have restarted hub several time, r...

Dawnshep by Joining in
  • 353 Views
  • 5 replies
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Cant make outgoing calls

For the past few days I have not been able to make calls using my landline, I can receive calls. Once I have dialled a number it sounds like it is going to connect but then get an engaged sound. I have restarted the WI-FI, tried different phones but ...

sandki by Joining in
  • 244 Views
  • 3 replies
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All numbers getting engaged tone, so I can't phone out.

Every number I'm dialling is getting an engaged tone.     Mobiles and house phones (including the area codes).     I think it's been like this for a couple of days.    First I switched the router off and on again.   Then I tried re-setting via the we...

shaz4 by Tuning in
  • 409 Views
  • 4 replies
  • 0 kudos

unable to call out

hi looking for advice, i am unable to call out from my landline i keep getting an engaged tone this is since Friday i am still able to receive incoming calls.

psj46 by Joining in
  • 147 Views
  • 0 replies
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Landline not working conflicting VM messages

My landline stopped working yesterday. If I ring it from my mobile it goes straight to voicemail. checked status online and it says no problem but when I phone virgin a message says there is a landline problem in my area. Is this Schrödinger’s proble...

Shaz_cat by On our wavelength
  • 333 Views
  • 3 replies
  • 0 kudos