I'm in Poole, Dorset, postcode starting BH16 5. My landline (plugged into a traditional standalone phone socket, not a Virgin hub) isn't working, and hasn't been since yesterday morning, 26th July 2024. It isn't a fault with my handset, it's a Virgin...
hiim after some helpmy father recently passed who was the VM account holder so a new account had to be set up in my mother name, the sales rep promised the house phone number would be ported over as the number has been my parents since 1976temp numbe...
Since Saturday our landline has not been working, pick up handset and get a dial tone, enter a number and it goes to an engaged tone straight away regardless of the number (even 150, 1471 and 1571). Tried rebooting hub and swapping to a corded phone ...
I have only just noticed (today) that my landline is not working. I have a dialling tone but when i dial another landline/mobile number/1471 or 1571 I get the engaged tone. If anyone tries to ring me, the phone does not ring but goes straight throug...
Hello,I've recently signed up to Virgin but I can't find any guidance on this. Our existing service is currently with NOW Broadband (which I understand is operated by Sky).I presume the VM number port request notifies the existing ISP of our intentio...
I moved house a year ago into one which did not have Virgin. My landline has never worked, but it's so complicated and time consuming trying to get in contact with someone to get it fixed that I've just never used it (it's part of my package). There'...
My 90 year old mother cannot use her landline. I try to call and it cuts off. Is there a problem in KY1 3 postcode?
Good Afternoon AllWe are currently unable to make or receive calls via our landline.The issue seems to have started earlier this week, though our broadband and TV services are fine.We have tried 2 different phones now but the issue persists.There doe...
For the past few weeks my home phone has stopped working on incoming and outgoing calls all we get is an engaged tone, we have not changed our phone and it has always worked properly.I have seen that others have had the same problem and i know it is ...
Good evening,On my landline I cant recive inbound cals, just continues to ring, however outbound calls work. And the router has been installed at the wrong place inside the house, I would like it moved, the location I need it at already has a line an...
