Recent DiscussionsI would like to cancel both broadband and phone and port my phone number to a VOIP provider After many years with Virgin I'm moving abroad and so I'd like to cancel all my services (broadband+ and phone) but I would also like to port my phone number to a VOIP provider so that I'll still be ...Dead land line Land line is dead but the status checker says it is ok. Have tried all the checks I can. I cannot ring 150 to log the fault. Landline completely dead Hi - my landline has been completely dead for several months - no dial tone internally, and when anyone tries to call me the call is immediately terminated (no ringing, no message, nothing). I have ...Fibre landline adapter Hi I was told months ago that a adapter has been sent out for me to swith my landline to the new fibre one but I never did receive the adapter as of yet so was wondering how I can order one as appare...Red light on hub 3 It seems like quite a common problem but the power light on my hub 3 is showing solid red. Virgin help pages say it's overheating or other problem with the hub. Ventilation holes are clear on all sid...Internet keeps going off when phone displays check line cord Hi When the landline goes off and displays “Please check line cord” my internet and TV go off. This keeps happening at least once a week and usually by turning everything off things start working. ...Crackling noise on phone line Hi, I have had a problem with noise and crackling on my Virgin landline for about a month now. I unplugged my DECT phone base unit from the telephone socket and tried a friend's phone, but there was...Caller Display Not Working Hi I need some help please! My caller display is not working. My phone goes through my router. I have re-booted this & still no such luck. Can someone help me with this! Thanks Sarah Home phone handsets with no cables I have just signed up with Virgin for broadband and phone. I had BT digital voice and have the number ported over but the handset I am told is incompatible, not recognised on wps. I know I can use an...No phone line Hello, my phone line is down , has been for about a week , phone screen was showing line busy, no incoming or outgoing going calls. I changed the batteries, re plugged all lines and finally today I h...
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