Resolved! New adapter
I have received the new adapter to use from the 14 April, but my main phone socket is downstairs and the WiFi is upstairs. The adapter to connect the two is Four inches long. What do I do ???
Home Phone
Help with your Virgin Phone line
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Forum Posts
Landline not receiving calls
I can make call but not receiving calls.when I am dialing from my mobile to landline it's just not ringing at all.
Resolved! Landline.
Landline has been disconnected since the27th because of fibre changeover,still waiting for adaptor. Don’t know what to do next!!
Landline not working - how to book engineer?
Our landline cable got snapped during garden renovations. Every time we try to report it, we just get stalled while they 'test the line'. If i try online, it just goes round and round the same self-help points that are irrelevant. I can't find a web...
Re: Landline.
I’ve not had a landline for months. I ring and cannot understand what they are saying. I’ve been promised ‘something to plug in’ and advise that the outside line is okay. I know. I’ve also been told several times to check my equipment. It’s fine. And...
Fibre phone adapter
Hi, My phone is due to switch to fibre tomorrow but I have not yet received an adapter.I have a letter dated 10th March saying an adapter has been sent but it hasn’t arrived.please can another be sent?
Resolved! Adding additional phones to my Hub
HiI had an engineer plug my phone line into the hub which is downstairs, but now I cannot use the other 3 phones in my house one of which is in my office upstairs and another in the bedroom and one in the hall downstairs. The engineer said he could ...
SIP Server
I have used 3CX which is a VOIP based phone system for years connecting to the PSTN network via an analogue gateway. Now that the PSTN network is being switched off is there a SIP server I can log into via the internet rather than utilising my analog...
Landline switchover date
Hi all, my switchover date was meant to be 5th April, but still not happened yet. Anybody able to tell me when the migration to fibre will happen as I don’t want to keep moving my landline phone handset!. Thanks for any help
Why does caller display miss last 2 digits off
Both our old landline phone, and the new one we've had to buy when the old one died, show the number that's calling, but without the last 2 digits of the number, and can't find a way to fix this. Both are compatible according to Virgin's website. Any...
