Changed over to Fibre phone line last week, now house alarm will not work, is it possible to switch back to the old "copper" phone line so it will work again?
I am having issues in contacting VM regarding my mums account due to the fibre switch over she just has phone and tv package no broadband , I have an account at the same address and looking for help in merging the two accounts together , I phoned t...
HiI was wondering what happens to others who have been given a date for switchover but not received the adapter to connect in time.?I was given 4th may for switchover but no adapter arrived then spent hours trying to explain this and ended up with be...
I'm a fairly new customer, my landline isn't working. I've checked the handsets and connection sockets. Broadband and TV are working ok. The telephone display says Check Phone Line
Hi, I have virgin gig1 and anytime calls. I added anytime calls onto the account about a week ago and we've had nonstop issues. Incoming calls are fine but when calling out, the number dials, but then the line goes dead and then a tone plays (hang up...
We have an alarm, every time there is a power cut or someone accidentally turns the plug off at the wall, it disconnects the phone line and sets the burglar alarm off. Obviously this has only been happening since the phone line has been connected to ...
Hi, I'm unable to call mobile numbers from my virgin media landline (it's connected to the Hub 5).I have complained about this for well over a month and nothing has been done and it's pathetic. I've made a post on the community forum and I got ignore...
I have not received an adapter yet ready for tomorrow change over and if it does not come in time i will lose the phone again on the 5th it has taken me 3 days to get my phone put back on and i don't really want to go through all that again,shall i r...
Hi I'm asking on behalf of my father he has no phone line we have tried differnt phones and still nothing it says the phone number is not in service when you ring it .
Good AfternoonNo dial tone,checked all the sockets and all connected. Broadband is fine. No Number to call,no webchat available,so this seems like the only other option.Thanks
