Recent DiscussionsRed Light on Hub. Hi there, I'm hoping someone here can help me. I was visiting my 94 year old Grandmother yesterday and her phone wasn't working, there's no dialing tone, nothing. I looked up to see what fixes I cou...Can't get VM to switch me to VoIP On 26 August 2024 I got an email from VM on the switchover which said this: Ready to switch over now? However, if you’d like to do your switchover now, please contact us on 0345 454 1111 I didn't ...Calling features Hi Can you confirm whether calling features are free with a purple zone line? Information taken from https://www.virginmedia.com/help/digital-voice-switchover suggests the features are free: To s...New customer - No phone line? Hi I've just come across from Sky on a combo package that I thought had TV broadband & landline. Box of equipment came with router, streaming box but no Tel adaptor socket. I was told Sky wouldn't ...1471 giving incomplete information Hi, My issue has been going on for almost a month, but when someone calls my line when you call 1471 the day after it does not tell you the month or year and it does not tell you that there is a cha...Moving from VM via Switching Service, question on Landline no longer required After 22 years I'm leaving VM, even UK retentions has not matched anywhere near what I can pay with one of the new fire providers. I've received 2 VM Switching Info e-mails, one for broadband, the ...Home phone stopped working My landline phone which is a plug-in stopped working on Tuesday. There is no dialing tone and when someone rings my number they get the engaged tone. The status shown by Virginmedia has remained gree...SolvedLandline not working since area powercut. The green cabinet has failed to recover correctly since an area powercut and our landline is not working, no dial tone, if call the number it's busy. The same problem happens each and every time the...New provider says Port Requested but Virgin Media says NO ... Yesterday I had new provider install Broadband and VOIP ... I called VM today to request disconnection and was told that VM have received a disconnection request for BB but no porting instruction. I...Keeping phone number on landline I'm still waiting for my number to transfer over, I asked a few weeks ago and was told I just had to wait, it's now been 2 months and looks like something must be wrong, can this be looked into? Tha...
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