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Help with your Virgin Phone line
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No working phone line since joining Virgin 2 weeks ago!

We joined Virgin for the 1st time 2 weeks ago, everything is fine apart from having no working phone line since. An engineer has been out and checked the equipment, all fine, the line is showing as working but when you call someone the line has a bus...

Lindline telephone

Hello,Not sure if it's been answered elsewhere...Had the new hub fitted last month,  Landline phone was definitely working on the 4th/5th May!, been away from home until today (15th May)... so absolutely nothing has been touched,  back to No dial ton...

paul1965 by On our wavelength
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I'm thinking about getting a Panasonic phone Model...Panasonic KX-TGC422 Cordless Phone with Answer Machine-Twin554/6868 Is it compatible with Virgin Media? My current landline phones are almost about to die and need new phones and I'm looking at Pan...

Landline down

I could not use my internet this evening, it was down so I switched off my router, left it for a while then switched it back on again and the internet was back.  It was down for an hour.Just as an after thought, I checked my landline and that is down...

Missed calls, no number, no ring

I have a bt4600 home phone and I'm getting multiple "missed call" messages with no number available and also without the hanset ringing. I checked around and found a list of phones with this issue however the bt4600 was not included, just the bt8600....

No land line for 4 days now, line cord error

We have a message on our phone saying line cord error, please check, checked. We have tried taking the cable out the socket and putting back, but still no luck. Tried phoning home from a mobile and got the ring tone, but the landline doesn't ring, ha...

Landline not switched April No line ring out

My landline has not worked all week im very angry as today I get my bill and I see usage charges !for what I ask I when I could hardly use the phone it’s for emergencies being a disabled customer and I rely on incoming calls. to constantly have only ...

Nanajp by Tuning in
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Resolved! Converted to digital line, emergency backup kit failed

After a landline fault my home phone line was converted to a digital line (against my wishes) at 1am this morning I was woken to my life line saying phone line disconnected, the installed mobile back up clearly isn’t working as it should! anyone else...

pogit1 by Up to speed
  • 140 replies
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