Can anyone help me with this please? About 2 months ago i signed up with virgin and had my internet and phone installed a few days later, the engineer sorted everything, and my landline was active on my old number straight away, about 3 weeks ago my ...
My elderly parents have been without a landline since Saturday. There is no known fault in the area and I have remotely reset the HUB. I have POA and Guardianship for both.Their lifeline is the phone line and without this my sister and I have no cont...
I recently rang to cancel everything except broadband. I've been Virgin for 25 years and their services cost a fortune! However, I was told that if I cancelled the TV and phone, it would make my broadband more expensive as I'm getting discounts from ...
Hi - I have just received my smart hub after being told I am suitable for self install. I have no wall socket only these two virgin cables.Which one of the two cables connects to the smart hub ? I am also presuming I need some form of connector in or...
Hi,I been a customer on Virgin Media for over 25 years, my work land phone died in October last year.Once i was sure that I can NOT receiver or Make phone calls So I had arranged an appointment for the Engineer.. After waiting for almost 4 hours no s...
Does anyone know the process to port my existing home Vodafone number to my already installed Virgin Media home phone number?
My home phone line went dead a few days ago, nothing noticeably has changed.Traditional set up, so socket in the wall job.Tried a different hand set/cables/turning off etc etc all the usual troubleshooting - but still nothing.Any advice from anyone? ...
Hi all, apologies if this has been a topic before. My mum has onset dementia & has been accruing nearly £200 a month bills phoning the speaking clock at all times of the day/night. She insists in switching off her electric clocks to save electricity,...
My original home phone number has changed since install of new modem and voip phone after renewing my contract. I had not used my home phone line for a long time and only used my mobile. But with the modem changing decided to plug a phone in.However ...
We have been without a landline since Saturday, we had tried all the 'usual' checks at our end and no issues found. VM website said no issues with phone service however, I have just come across a number on here to report it and it's already known a...
