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Help with your Virgin Phone line
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Forum Posts

Phone not working after switch to fibre

Hello,I finally switched over to a fibre landline and received a new hub and adapter. All seemed fine, but the landline does not work! I get a message on my phone to check phone line. There is no dialling tone and the phone will not receive calls.It ...

Peter_J1 by Joining in
  • 910 Views
  • 4 replies
  • 0 kudos

Priority customer landline

i had problem with home phone 151 was rang they rang my mobile and found a problem great4 hours from now they be out great ....10:30am due here 14:30 pm 4th September 2023 great the end ...11am i get a txt to verify the call out  and the txt was 8 to...

jasonu by On our wavelength
  • 953 Views
  • 11 replies
  • 0 kudos

Outgoing voice cutting off

We've had a problem for weeks now where outgoing voice cuts off mid-call, so the person at the remote end can't hear us but we can hear them. Redialing doesn't always fix it right away. We have rebooted the router. I have tried reporting this to the ...

Home Phone switchover

After 3 requests I eventually received new hub and adapter for home phone. My son came round to connect it up for me and it doesn't work. He dialled in to the router and it says home phone is disabled!! Now the phne has been moved to new hub, it now ...

unable to make mobile calls yet again !

Hi Virgin media so fed up with your service this time around have been a customer for over 5 years and yet again i am not able to make calls to mobile numbers this is the sixth time that this has happened every time i call i am told there is no recor...

Nomis138 by Joining in
  • 370 Views
  • 3 replies
  • 0 kudos

Resolved! Porting from Sky & Help Alarms

This is a random question and I suspect the answers will be no however here goes:My mother needs more help nowadays so my mother and my husband and myself will be selling our respective properties to find a new place that is suitable for mulit-genera...