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New Fibre Phone Adapter

I have been taksed by my Mother-In-Law to install the new fibre phone adapter that she received through the post. The issue is that her hub and phone connector are in 2 separate rooms. I've seen a few other comments with similar issues but the resolu...

HOME PHONE

THERE IS NO DIAL TONE ON MY HOME PHONES. TRYING TO GET THROUGH TO SPEAK TO SOMEONE AT VIRGIN MEDIA IS A NIGHTMARE.

colin110 by Joining in
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  • 8 replies
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landline dead

Hi, My landline is dead.  No dialling tone.  I've checked the connections and they are all sound. Account number is [MOD EDIT: PERSONAL INFORMATION REMOVED] Can someone check up on this please. Thanks and regards, Phil    [MOD EDIT: Personal and priv...

Philj59 by Tuning in
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  • 2 replies
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Telephony disabled on Hub 3

After reading through the forums it seems like this is a common issue and needs the telephony enabled remotely.Could someone pm me and I'll pass on my account number?Thanks.

21CV phone switch gone wrong

Like many people here my parents got a letter to say there line is getting ported over to the 21cv system.  As they have extensions around the home I called and they booked an engineer for them to be wired into the hub on the day of the switch.  The ...

Resolved! Fibre ohone

Not sure what to do. My hub is upstairs, my phone downstairs. How can we connect to the fibre phone. We are in our 80’s and need the phone downstairs. The phone is cordless but needs to be standing in the well to keep it charged up.  Just can’t get t...

Landline - No incoming calls

A common problem by the looks of things and as a day old VM user, I have this issue.Modern DECT phone Ren 1, connected to HUB 5 via an adaptor. Outgoing calls possible, but not able to receive incoming calls. All connections checked, HUB rebooted and...

JJ16 by Joining in
  • 406 Views
  • 9 replies
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Resolved! Phone says "check your phone line"

Our phone is currently showing the message "check your phone line".  There are no known issues showing for our area.  Not sure how to progress this!

Resolved! Unable to call mobiles from my landline

Since coming across to virgin I have been unable to call some mobiles from my landlines, it just gives you the engaged tone even if I have the mobile in my hand, I rang before about it and I don't know what they did but it worked, now it's off again....

gjbrent by Joining in
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  • 11 replies
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