My service is being switched to fibre phone - in just 2 weeks’ time. I want to order a replacement hub and the fibre phone adapter, but can't get through to a human on 150 as long call waits - also not obvious what options to select as there is no m...
Hi my landline is not working - completely dead line. Phone display says check phone line.. When I ring it from my mobile it says ‘you’ve dialled an incorrect number’ Please could somebody look into this?
It's barely a month since the last time, and June and January before that. It was ok yesterday but is dead this morning. This is very frustrating as I rely on the landline as the mobile signal is so poor here.Please help. ThanksGraham
My voicemail was reinstated, however the biggest feature "Interrrupted Dialtone" was not there when I tested it. Is this an error, or is normal?
HI My parents are having the same problem. They are both 80 and have some health issues. Their phone is essential. Following the threads, they have had no notification of a switch over to a hub
Hi got a load of messages from virgin saying plug your phone and adapter in after 9am on 2nd Nov. Did that all connected up rebooted the modem. Phone comes up "check line" no dialling tone rechecked it sill the same., Plugged it back into the wall so...
After giving notice of leaving my home phone was disconnected last week is this happening to other customers
How is it possible not to be able to talk to a real person about my account. I have a bill for £295 which will not be paid as I have moved to another provider. Virgin Media has lost the returned equipment that has been returned via Yodel but are stil...
I wish to keep my landline phone where it is situated and will need a cable from the hub to the phone - how to I book a technician please?
For some time I have been using a nuisance call blocker plugged into a telephone extension socket. When I was moved to the Hub 5 telephone connection the call blocker was disconnected. My DECT telephone continues to work with no problems with the H...
