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landline not working

I would like to report a fault on my landline but can not find any numbers to call. can you please tell me how to report this.....ThanksLinda

linjh1 by Joining in
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Resolved! No incoming calls on landline

Hello, like a few others on here my landline has stopped receiving calls. I first noticed this on Wednesday & the last time it worked ok was Monday.When calling from another landline the caller gets a continual engaged tone & when it's a mobile it's ...

sousie27 by On our wavelength
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  • 11 replies
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Landline issues

Hello,So a few months back we did the switchover & have had the landline setup to the HUB5 (via the VM provided RJ11 adapter) & lately we have seen some strange issues such as:When trying to call some mobile phones the call won't connect after dialin...

Cmd_ by Tuning in
  • 672 Views
  • 4 replies
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Phone Charges

Can anybody help I am being charged for ringing my own phone number. I have contacted the resolution team and spoken to customer service but getting nowhere

Complete mess up by Virgin still not resolved

Over the past 7 days we have had no calls on our landline, when anyone calls our number a lady who lives on the same estate answers, when her number is called the line appears to be dead. Clearly a case of someone getting wires mixed up in local exch...

No dialling tone

Hello.My landline has no dialling tone and hasn't had one for a few hours. I've tried two different handsets without success. No area problem phone area problem's been reported although there is TV area problem (ours is working fine).I don't know if ...

LeeVousden by On our wavelength
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  • 3 replies
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Resolved! Home phone not working.

Home phone goes to answerphone when someone rings also we cannot dial out or receive calls for 2 weeks now. still waiting for virgin to reply to email

Phone not working

We have two telephone lines, both of which were switched over a few months ago.  As we didn’t use one of the lines and no one calls on it, I haven’t bothered to plug it into the hub.Last Sunday (12/11) I noticed the telephone symbol on the hub was fl...

TW67 by Joining in
  • 462 Views
  • 3 replies
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Switch to digital network

Hello,I've just received a text saying about the digital switchover on 8th December 2023 in my area asking me to call 150 to arrange installation.I'm not going to call 150 unless I absolutely have to, since the last time I was charged nearly £7 for t...

IanSR by Dialled in
  • 388 Views
  • 3 replies
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No dial tone

Need someone to check our landline as we don't have a dial tone. Can't report it because the phone doesn't work. Hopefully an agent will message me