I signed up for Virgin Media in April and requested for my existing landline to be transferred back from Sky.I still have no connection and the number showing on my account is the correct number.Please can someone get this resolved.
My landline is not working (no dial tone). I spent a long time on chat yesterday and they arranged for an engineer to arrive today between 12:00 -> 16:00No engineer arrived, I had no email or phone/txt msg on my mobile phone to say they cancelled.I ...
Our Landline is very crackly which makes it very difficult to understand the other person on the call. This started about a month ago and has been getting progressively worse. A neighborhood search shows no problem in our area and we have tried vario...
Hi, I had my virgin services installed yesterday and I've found that my phone isn't working completely. I can make calls fine, but I'm not receiving all calls. My son can ring my landline from his landline, but it doesn't ring when he tries from his ...
Hi. My elderly parents' landline isn't working, completely dead. They don't have a hub installed with broadband or Internet. They just have a virgin tv box and landline. Can anyone please help with details of who I should contact. Thanks
Hello!Same address but opened a new account under a new name since the previous account holder moved away.We were assured multiple times that we could keep the old landline number. However, when installed, the landline number changed so I called to a...
HiPoint 1: I wfh you delayed my installation by 12 days and don't acknowledge the auto compensation. Raised 2 complaints no response. Point 2 :Since my installation I have been getting this crackling sound in my land-line. Please assist with a resolu...
