Gaming Support
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Forum Posts

Wheres My Free Gift?

TIMELINE I have written/called many times but I am being ignored by Virgin Media.I have not received my Free Gift.I phoned someone said they would get back to me in 48 hours.This happened twice they never did.I wrote a complaint online.We will get ba...

Xbox live 2 xboxs one house

Ok just got virgin media and have a hub 5 have 2 sons with Xbox each and noticed that if both on at same only one can play multiplayer the other one will get message " NAT type unavailable" can't get  teredo IP address ! I am not a computer techy but...

scottyb1 by Tuning in
  • 9 replies
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Unusual Data on my Virgin Media Hub. DO I need an engineer?

Context for this is while playing online games, especially FIFA, I am able to get relatively good ping (generally between 12 and 24) however every game feels so laggy and delayed. I've seen other posts here and they post there hub Data so can anyone ...

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Redinade by On our wavelength
  • 14 replies
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Online lag

I joned about 4 weeks ago got 100m broadband I’m getting a lot of lag and latency issues lately I never had this issue with my previous isp I really wish I didn’t join any help appreciate it 

Abbeyuk by Joining in
  • 3 replies
  • 0 kudos