Gaming Support
Get support for online gaming setup and connection issues
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Forum Posts

Teamspeak server

Hi,Has anyone successfully managed to host a team speak server using the super 5? I've updated both the TS server and client software to the most current version I think I've got the port forwarding rules set up correctly but not 100% sure.  I've got...

Avitus by Joining in
  • 4 replies
  • 0 kudos

Issues with Broadband M250 and Storage Server

Hello everyone,I'm facing some issues with my broadband M250 and storage server setup [], and I'm hoping someone here can help me out.I recently upgraded to the M250 broadband plan, which promised ...


Hello virgin media my wifi keeps saying can’t connect to wireless network every time I try playing games on my Xbox I constantly lag I have 6 family members connected to the wifi so maybe 13/14 devices connect depends what device they are using could...

Constant extreme jitter

Hi.I'm struggling with constant extreme jitter.please can someone from Virgin media help me.The internet connection is really poor. 

Trandle1 by Joining in
  • 4 replies
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LAN not connecting on ps5

My Ps5 connects via Wi-Fi and registers the cat6 Ethernet cable but can’t connect to the on any other device connected via wifitried all ports and still nothing

GazC13 by Tuning in
  • 7 replies
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Go anywhere else if your a gamer! PLEASE!!

10 years I have been using Virgin media internet for gaming. In my parents house, in my Partners Parents house, and now, in my house too. Always swore by the speeds, little did I know! virgin will provide you with download speed, thats it. it will lo...

Anonymous by Not applicable
  • 1 replies
  • 1 kudos

DNS Server issues for Xbox/Switch/Occulus

Since upgrading our VM from a hub 3 to hub 5 all our household consoles refuse to connect because if DNS servers not resolving.I called VM and they said in order to connect my consoles I need to pay £20 plus £5pm for 6mths?!Anyone else been scammed l...

erik2 by Joining in
  • 2 replies
  • 0 kudos

High latency

Having super high latency. My friends who are on virgin in same city don’t get it. Rang up virgin media loads of times but they don’t want to know. I even opened up a complaint. No one called me back and said I had to wait 1 month for an engineer. Pl...

busyomar by Joining in
  • 28 replies
  • 0 kudos