Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I know it's not possible to create a new email account any more but is it possible to have my 1 existing account renamed so it has a different email address?Thanks.
Hello, I’m trying to contact someone at Liberty Global SSC. They made contact with me but haven’t since responded to my emails and it’s an urgent matter. Can you please provide a telephone number as I know they are linked with Virgin Media O2. Thanks...
I'm a long term Virgin Cable customer and access my emails via IMAP on a couple of devices.Sometime between 10pm Saturday 16th and 2am Sunday 17th I lost access, my IMAP devices report "Authentication failed".I've now tried via the website where I ca...
For the past few days I have been unable to send emails from my iPad an iPhone from my NTL world address, I receive emails and can send them when I log into the virgin web site.any ideas why and how to fix.
Yet another blueyonder issue I'm afraid.I can receive and send emails from my home Mail app using my two blueyonder email accounts, but I can't login to My Virgin Media using those same email addresses.When I try to use the Forgotten Password option,...
For quite sometime I have noticed that emails that I have deleted from the deleted folder return to the deleted folder, sometimes hours or days later. Can anyone explain why.
I can log in to my Virgin Account, but when I click on the e-mail link, I get the forbidden 403. I have changed my password and waited a day. I changed it again and waited an hour. Exactly the same problem.
How to I speak to a human being to get my email account unlocked. I can not access my e-mail despite changing password (it says forbidden) and when I try to access my Virgin Account it says "Sorry you are leaving"
Cancelled contract with VM over 4 years ago. Email still live. How do I get the email account deactivated please?
HELP!!! My virgin.net orphaned account has been seriously hacked and is sending out non stop Phising emails. I would've liked to have kept it going as I have numerous logins associated with it but I have to cut my losses now as I can no longer access...
